Job Description

Oracle Cloud Infrastructure (OCI) is seeking a strategic and results-driven Senior Director, leading the Strategy & Business Operations organization supporting the OCI Technical Operations (TOS) organization. This role supports SVP of TOS in driving business and technical execution, managing high-priority initiatives, and ensuring operational efficiency. This role will serve as a key advisor, lead a high-impact team, and work cross-functionally with senior leaders to drive alignment, accountability, and execution.

The Senior Director will place a critical role in managing customer and leadership escalations, overseeing budgets, and supporting hiring and workforce planning, and driving operational excellence. The ideal candidate thrives in ambiguity, has strong technical problem-solving skills, and excels at managing complex workstreams in a fast-paced environment.

Career Level - M5

Responsibilities

Strategic Execution & Business Operations

• Lead and manage a business operations team, ensuring seamless execution of key priorites

• Act as a trusted advisor to the SVP, providing insights and recommendations

• Drive alignment and execution of strategic initaitives across the organization

• Oversee key operational cadneces, including leadership meetings and business reviews

• Track organizational operational KPIs and metrics

Escalation & Crisis Management

• Own and manage customer and leadership escalations, ensuring swift resolution

• Develop and implement frameworks for proactive escalation management

• Partner with organizations to improve escalation handling and enhance the customer experience

Financial & Resource Management

• Oversee budget planning and financial management, ensuring alignment with business goals.

• Work with Finance organizations to track budget performance, optimize spend, and improve efficiency.

• Lead hiring plans, workforce planning, and organizational resourcing to support business priorities.

Qualifications & Experience:

• Proven expertise in executive support, escalation management, and operational execution.

• Excellent problem-solving, communication, and stakeholder management skills.

• Experience leading teams and working cross-functionally in a fast-paced, high-growth environment.

• Ability to influence and drive decision-making at the executive level.

This is a high-impact leadership role at the intersection of technical strategy, operations, and execution, providing a unique opportunity to shape the future of our business. If you thrive in a fast-moving environment and are passionate about driving results, we’d love to hear from you!

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $161,700 to $338,500 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer