Crisis Counselor (part-time 28 hrs/week)

The CAPS Crisis, Consultation & Referral Team (CCRT) Counselor, Team Lead is a clinical position in BYU's Counseling and Psychological Services (CAPS) office. This position will work with BYU students to provide crisis services, one-time consultation appointments and case management referral services. This position requires strong crisis assessment and intervention skills, ability to network and build relationships in the industry, maintain records and databases, effectively work with students with diverse needs and coordinate interdisciplinary care. This role includes provision of both employment supervision and clinical supervision to trainees, therefore management and supervision skills are essential to job function.  The position requires working with CAPS clinicians and staff, university stakeholders, and other constituents who support student well-being. The successful candidate must adhere to all relevant ethical, legal, professional and CAPS standards.

What you will be doing in this position:

Crisis care, consultation and referral services

1. Crisis care

• Provide walk-in crisis & triage services
• Regularly assess safety and threat to other risk and engage in safety planning
• Provide referrals to emergency and off-campus providers of mental health related services
• Coordinate transfer to higher level care services when required

• Engage in referral services

   

2. Consultation services

• Provide one-time urgent care services to provide immediate intervention and safety/threat assessment

• Engage in treatment planning and referral services

   

3. Referral service

• Assist with clinical referrals for students post-hospitalization
• Connect students to appropriate university resources whether academic, financial, career, or other.
• Provide referrals to off-campus providers of mental health related services (psychotherapy, psychiatric, assessment, etc.)
• Build and maintain collaborative relationships with mental health provider in the community
• Build and maintain a referral database of providers with regular vetting of maintained licensure
• Provide education and assistance to students about navigating insurance processes

• Assess student need and eligibility for financial assistance from the copay assistance donation funds

   

Management

• Oversee triage and clinician assignment of incoming crisis clients
• Create and coordinate clinician (employee and trainees) coverage schedule
• Attend to time-off and other personnel request
• Attend CAPS Clinical Management Team meetings weekly
• Hold trainings and meetings for the center when needed
• Oversee personnel and trainee performance and evaluations

• Assist in the coordination and supervision of the MSW internship

   

Other clinical responsibility

• Participate in committee and staff meetings as assigned
• Maintain electronic medical records according to professional standards

• Provide clinical supervision of CCRT trainees according to professional and CAPS standards - reviewing trainee treatment recordings, reading and signing off on clinical notes, completing evaluations of trainees and providing training and supervision on a weekly basis

   

What qualifies you for this role:

Required:  

• A master's degree in counseling, psychology, social work, or related field required. 
• Licensed or license eligible as a social worker, professional counselor or other relevant licensure in the state of Utah
• Ability to work with students in crisis
• Excellent communication and interpersonal skills

• Basic functional computer skills (e.g. windows and electronic medical records systems)

   

Preferred:

• Strong preference given to candidates with at least 2 years of experience post licensure with crisis and case management experience, even more preferably in a university counse ing center.
• Understanding of human development and the promotion of healthy growth in a college student population
• Experience in providing referrals and case management with severe or potentially life-threatening psychological conditions. 
• Previous management and clinical supervision experience
• Previous crisis treatment experience
• 2 years in crisis care and case management