Description

Application Deadline: September 18th, 2024 Pay: $15.65 per hour. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule. Part Time employees in our Retail and Sales/Operations Division are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate. *Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer. OBJECTIVE: The Donation Services Associate is typically the first point of contact for customers that are dropping off items at retail centers. Donation Services Associates provide excellent and friendly customer service by greeting customer's timely and providing assistance as needed that may include lifting or unloading donations from a customer's vehicle or other area. Associates are expected to handle goods with care showing respect for items donated. QUALIFICATIONS: * Must be able to make decisions by following Goodwill standards and guidelines. * Must have basic computer skills to be able to log into a computer system to order supplies and to send and receive email. * Must be able to work in various weather conditions with varying temperatures. * Must be able to use safety equipment to assist with lifting heavy objects such as a dolly or pallet jack. * Must be able to work a varied schedule to include weekends, evenings and holidays with occasional overtime as necessary. * Must be able to communicate effectively with customers, managers, supervisors, staff and peers. KEY RESPONSIBILITY AREAS: * Provide excellent Customer service, greeting customers in a timely manner, answering product questions as needed. * Assist customers by unloading donations from vehicle or other area(s). * Ensure donated items are handled with care and sorted into appropriate bins or production areas. * Inspect all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations. * Ensure a safe, organized and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas. * Cross-train in other departments or areas to act as a back-up for other areas as required. * Maintain remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. * Order supplies using provide computer equipment and software programs. * Ensure supplies are kept well stocked at remote site(s) as necessary. * Track and report donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations. * Work with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations. Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace. Physical Requirements Attachment to Job Description Position: Associate I, Donation Services Dept Number: Various (This information is required to ensure compliance with various workplace regulations.) Guide to Physical Requirements: * Continuously (5-8 hours) * Frequently (3-4 hours) * Occasionally (1-2 hours) * Never LIFTING: (as defined by ADA) Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - CONTINUOUSLY Light: 14 lbs & under - FREQUENTLY CARRYING: Heavy: 45 lbs & over - FREQUENTLY Moderate: 15-44 lbs - FREQUENTLY Light: 14 lbs & under - FREQUENTLY PUSHING/PULLING - FREQUENTLY REACHING: Above Sho lder - FREQUENTLY At Shoulder - CONTINUOUSLY Below Shoulder - CONTINUOUSLY TWISTING - FREQUENTLY BENDING - FREQUENTLY KNEELING/CRAWLING - OCCASIONALLY SQUAT - OCCASIONALLY CLIMBING: Use of legs only (stairs) - OCCASIONALLY Use of arms & legs (ladders) - OCCASIONALLY HEARING - FREQUENTLY VISION: Visual, close - CONTINUOUSLY Visual, distant - OCCASIONALLY Visual, depth perception - FREQUENTLY HANDS/FINGERS: Simple grasping - CONTINUOUSLY Fine Manipulation - FREQUENTLY Repetitive Movements - CONTINUOUSLY WALKING -... For full info follow application link.