Role: Finance Operations Analyst – India

Cornerstone OnDemand (CSOD) is at a critically important juncture in the company’s lifecycle. CSOD is the world’s largest and most successful stand-alone unified Talent Management company and one of the world’s largest SaaS companies. The company is entering a phase of achieving scale and global expansion through continued relentless execution.

The position will be part of Global Shared Services team in Pune

In this role you will...

• Processes transactions or fills duties within an OTC tower accurately and timely, under the direct supervision of more senior resources

• Monitor customer accounts and detect overdue payments

• Undertaking all collection activities in accordance with the collection policy

• Reaching out to customers to discuss their outstanding payments

• Managing customer refund.

• Support Continuous Improvement of the functions and suggest realistic ideas for efficiency gains

• Proactively escalate issues to the Team Lead that require intervention/clarification

• Keep desktop documentation up to date and relevant

• Consideration of privacy and security obligations

You’ve got what it takes if you have…

• A bachelor’s degree related to accounting/finance or related experience

• 4+ years of experience in Accounts receivable or Collections or other related accounting processes

• Good knowledge of general accounting and bookkeeping concepts and internal controls

• Proficient in MS office particularly Excel, Outlook & Word

• Proficient in English

• Strong knowledge of MS office especially Excel, PowerPoint & Outlook

• Must be comfortable working in a global company across multiple time zones (EMEA or US shifts)

Extra dose of awesome if you have…

• Experience in BPO industry would be an added advantage

#LI-OnSite

Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com