About This Team: The CSP Sales Team is a dynamic, high-performing group of enterprise sales professionals, focused on partnering with Managed Service Providers (MSPs) to leverage CSG's innovative technology and deliver transformative Managed Services solutions. This senior field sales role is pivotal to the success of our Partners and Alliances team, which operates at the intersection of strategic sales, cutting-edge technology, and impactful business outcomes. Our team excels in navigating complex, multi-stakeholder environments, where success is driven by a blend of deep industry knowledge, razor-sharp negotiation skills, and a results-oriented mindset. We are seasoned account owners, skilled at crafting and executing account plans, and are experts in aligning cross-functional teams to create value-driven solutions for our clients-ensuring both measurable impact and fair compensation for that value. As a member of this team, you will be responsible for managing relationships with key enterprise clients, driving large-scale sales strategies, and ultimately delivering the results that fuel our growth. If you're an experienced sales leader who thrives in challenging, high-reward environments and has a passion for tech-driven solutions, we want to hear from you. About the Role: As a CSP Sales Executive, you will be a key player in driving growth and strategic management within a dedicated set of Managed Service Provider (MSP) customers. This senior-level role requires a strong balance of technical know-how, strategic thinking, and exceptional negotiation skills. You will lead high-impact negotiations, guiding customers through a transition from traditional single-year CARR (Committed Annual Recurring Revenue) agreements to multi-year CARR agreements, ensuring that both revenue goals and customer satisfaction are achieved. Your core focus will be on establishing and nurturing strong relationships with key executive sponsors and stakeholders within your MSP customer base. Through these relationships, you'll drive customer retention and expansion, leveraging CSG's full suite of resources to deliver measurable value and optimize customer ROI with our technology. This role requires a leader who is comfortable working in a fast-evolving environment and is adept at navigating both short-term and long-term sales strategies. Key Responsibilities: MSP Account Management: Own and manage a dedicated set of MSP customer accounts, establishing strong communication with executive sponsors and key stakeholders to build long-term relationships and ensure satisfaction. Customer Retention & Expansion: Lead initiatives to ensure the retention and growth of your assigned MSP customers, using CSG's resources to maintain a high level of customer satisfaction and drive technical performance. Continuously articulate the value and ROI of CSG solutions, identifying and capitalizing on expansion opportunities. Revenue Model Transition: Lead the negotiation and transition from single-year CARR agreements to multi-year CARR agreements, managing enterprise-level negotiations that yield long-term, sustainable revenue streams. Spearhead subsequent expansions within existing customer base. Forecasting & Pipeline Management: Take full responsibility for forecasting and securing CSP bookings within your dedicated customer accounts. Provide key reports, accurate sales forecasts, and pipeline analysis to leadership and other stakeholders. Expansion Opportunities: Work closely with MSP customers to understand their business needs, drivers, and challenges, and identify opportunities for further expansion of CSG's solutions, ensuring continued alignment with customer goals. Net Retention & ARR Growth: Own and drive the retention and growth of committed annual recurring revenue (ARR) and Net Retention Rate (NRR) within your dedicated MSP customers, in line with