Description We are offering a permanent employment opportunity for a Front Desk Coordinator in Rancho Cordova, California. In this role, you will be the first point of contact at our gymnastics company, managing the front desk and providing crucial support for our services and programs.

Responsibilities:

• Deliver customer service by greeting clients, parents, athletes, and visitors professionally and promptly.

• Handle incoming communication such as phone calls and emails, providing timely responses to inquiries.

• Efficiently manage class schedules, enrollments, and waitlists using company software or CRM tools.

• Assist in class sign-ups, event registrations, or membership renewals for parents and participants.

• Ensure accurate record-keeping of client attendance and provide reminders regarding schedule changes or upcoming events.

• Process payments for various services and reconcile daily financial transactions.

• Maintain organized client records, including payment histories, waivers, and emergency contact information.

• Prepare and distribute marketing materials for upcoming activities or promotions.

• Maintain a clean and welcoming front desk and lobby area, ensuring necessary supplies are stocked.

• Collaborate with instructors and management for smooth daily operations of classes and events.

• Monitor and enforce safety and facility policies as needed. Requirements • Proficiency in Administrative Assistance tasks

• Experience in Answering Multi-Line Phone System

• Ability to offer Concierge Services

• Strong Customer Service abilities

• Proficiency in Data Entry tasks

• Excellent Interpersonal Skills

• Proficient in Microsoft Excel

• Proficient in Microsoft Outlook

• Proficient in Microsoft Word

• Experience in Organizing Files

• Familiarity with Receptionist Duties TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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