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SpartanNash Department Manager, Catering in Rapid City, South Dakota

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

751 Mount View - Rapid City, South Dakota 57701

Job Description:

Position Summary:

This role is responsible to provide excellent catering services; plan and execute assigned catering business to include meeting with clients, coordinating the menu, food preparation, delivery, and service, and preparing invoices and processing payments. Maintains effective working relationships with the community, vendors and clients to achieve catering revenue goals.

Here’s what you’ll do:

  • Meet with current and potential customers to review catering options to include the menu, budget/pricing, dietary needs, etc. Coordinate event bookings and the selection of menu items and negotiate pricing accordingly while ensuring profitability of catering services.

  • Work with the chef(s) to ensure the food is made according to the menu and special-order requirements such as dietary needs.

  • Ensure food orders are placedin a timely mannerand work withvendorsas necessary.

  • Work with cross-functional departments (i.e., bakery, deli, etc.) to coordinate preparation and the delivery of foods to assigned venuesin a timely manner.

  • Oversee associates responsible for preparing and packaging the food, catering deliveries, and the set-up, preparation and serving of food at assigned venues.

  • Prepare invoices for clients, process and ensure payments are applied accurately andin a timely mannerandprovidereceipt to clients.

  • Develop and maintain effective working relationships with the community, vendors, potential clients and current clients to ensure excellent customer service and to ensure catering services meet the expectations of customers and/or vendors, and to achieve catering revenue goals.

  • Responsibleto maintainthe eCommerce site for seasonal items, gift baskets, etc. as assigned.

  • Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.

  • Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.

  • Develop and monitor department budget as required.

  • Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

  • High School Diploma (Required) GED or an equivalent combination of education and/or experience.

  • Twoyears ofcatering, retail, restaurant, customer service and/or related experience required.

  • Must have a validdriver'slicense and able to drive companyvehicles.

  • Strong written and verbal communication skills; strong customer service skills.

  • Good organization, prioritization, decision-making andproblem-solvingskills.

  • Good bookkeeping skills and negotiation shills.

  • Strong leadership abilities with capability to work in a hands-on environment.

  • Knowledge of catering operations and knowledge of retail systems.

  • Proficient in Microsoft Office (Word, Excel and PowerPoint).

  • Ability to travel up to 50% for customer meetings and to catering venue sites.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package (https://careers.spartannash.com/why-work-here/benefits/) .

SpartanNash is an Equal Opportunity Employer, including disability and veteran, that celebrates diversity and believes employing a diverse workforce is key to our success. We are committed to providing equal employment opportunities to all individuals.

We are not able to sponsor work visas for this position.

SpartanNash (Nasdaq: SPTN) is a food solutions company that delivers the ingredients for a better life. Committed to fostering a People First culture, the SpartanNash family of Associates is approximately 20,000 strong. SpartanNash operates two complementary business segments – food wholesale and grocery retail. Its global supply chain network serves wholesale customers that include independent and chain grocers, national retail brands, e-commerce platforms, and U.S. military commissaries and exchanges. The Company distributes products for every aisle in the grocery store, from fresh produce to household goods to its OwnBrands, which include the Our Family® portfolio of products. On the retail side, SpartanNash operates 144 brick-and-mortar grocery stores, primarily under the banners of Family Fare, Martin’s Super Markets and D&W Fresh Market, in addition to dozens of pharmacies and fuel centers. Leveraging insights and solutions across its segments, SpartanNash offers a full suite of support services for independent grocers. For more information, visit spartannash.com .

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