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CYOS Solutions Systems Analyst in Remote, Australia

Application closing date: Friday, 20 December 2024 • 11:59pm, Canberra time

Estimated start date: Monday, 03 February 2025

Location of work: QLD

Working arrangements: Hybrid Work From Home arrangements available and flexible.

Length of contract: 19 months

Contract extensions: 3 x 12 months

Security clearance: Ability to obtain Baseline clearance

Rates: $90 - $130 per hour (inc. super)

The Australian Taxation Office (ATO) is currently seeking suitable candidates to perform work over two programs of work for two separate RFQs.

RFQ041 - Payday Super Program of Work

Payday Super represents a transformative opportunity to modernize the Super Guarantee (SG) system, addressing the estimated $5.1 billion in unpaid SG annually and improving retirement incomes for millions of Australians. It introduces a core requirement for employers to make super contributions to funds within seven calendar days of payday, significantly accelerating current processes.

The implementation of Payday Super involves extensive collaboration across the SG ecosystem, including employers, digital service providers, gateways, clearing houses, super funds, and the ATO. Preparations include adapting systems, workflows, and compliance practices to meet the faster pace required by the new system. Legislative changes are being developed by Treasury, while the ATO and industry stakeholders work proactively to align with upcoming requirements.

Key to this transition is the ATO's enhanced capability to match Single Touch Payroll data with super contribution reports. This allows for proactive compliance monitoring and faster intervention when employers fail to meet obligations, ensuring more timely contributions for workers. Payday Super will drive significant operational and cultural shifts within the superannuation industry, requiring readiness for faster data processing and regulatory responses.

RFQ042 - Super, Tax and Registry Systems (STARS) Portfolio

The Australian Taxation Office (ATO) is delivering IT services within the Super, Tax, and Registry Systems portfolio. This work spans the Income Tax, Indirect Tax, Superannuation, and Single Touch Payroll programs, enabling taxpayers and stakeholders to meet their reporting, payment, and compliance obligations. The programs involve implementing IT changes with wide-ranging impacts on government, industry, and the Australian community.

FOR BOTH RFQs: The ATO is seeking a detail-oriented Systems Analyst to support the successful delivery of the above programs of work. This initiative ensures faster, more accurate processing of superannuation contributions, benefiting millions of Australians. As a Systems Analyst, you will bridge the gap between business needs and technical solutions by analyzing requirements, designing system enhancements, and supporting the integration of new processes. Your role will ensure that systems across the SG ecosystem align with legislative and operational changes.

Key Responsibilities:

  • Work with stakeholders, including employers, super funds, digital service providers, and the ATO, to gather and document business requirements.

  • Analyze existing systems and processes to identify gaps and opportunities for alignment with Payday Super requirements.

  • Collaborate with Solution Designers and Architects to translate business needs into technical specifications.

  • Develop and document functional and non-functional requirements to guide system changes.

  • Analyze and support the integration of systems across the SG ecosystem to enable seamless data exchange and real-time processing.

  • Ensure compatibility and compliance with legislative changes and program goals.

  • Work with testing teams to validate system functionality against requirements.

  • Assist in preparing test plans, scenarios, and cases to ensure quality deliverables.

  • Act as the primary liaison between business units and technical teams to ensure clarity and alignment.

  • Provide regular updates to stakeholders on system analysis progress and outcomes.

  • Maintain comprehensive documentation of system processes, requirements, and changes.

  • Create user guides and support materials for stakeholders to understand system updates.

Skills and Experience:

  • Proven experience as a Systems Analyst, preferably in large-scale, compliance-driven projects.

  • Strong understanding of system integration, data analysis, and process mapping.

  • Excellent analytical and problem-solving skills with attention to detail.

  • Proficiency in tools for requirements documentation and process modeling (e.g., Visio, JIRA, Confluence).

  • Ability to communicate technical concepts to non-technical stakeholders.

  • Knowledge of superannuation systems, Single Touch Payroll, or financial services.

  • Experience in legislative or public-sector projects.

  • Familiarity with Agile methodologies and systems development lifecycle (SDLC).

HOW TO APPLY

Please follow the application process carefully. You will receive emails from us with links to complete two web forms. Additionally, we will need your most recent CV, updated to highlight your suitability for this role.

NOTE: You are not required to meet all the Key Responsibilities and Skills and Experience criteria. However, your level of achievement in these areas will determine the APS level and corresponding remuneration you qualify for.

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