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Labcorp IT Senior Technical Specialist in Remote, North Carolina

Labcorp is recruiting an IT Senior Technical Specialist for a dynamic team. This can potentially be Remote-based in the U.S.

Get ready to redefine what’s possible and discover your extraordinary potential at Labcorp. Here, you’ll have the opportunity to personally advance healthcare and make a difference in peoples’ lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.

At Labcorp we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate discoveries that not only empower patients and providers but help medical, biotech and pharmaceutical companies transform ideas into innovations.

Responsibilities:

The individual in this role will be responsible for:

  • Coordinating preparations for implementation of Caresphere.

  • Submitting IT Central requests and assisting local IT teams with network preparations, connections, and activities.

  • Providing IT support for go-live and post go-live of Caresphere.

  • Assisting with the support and maintenance of systems and applications involved with Caresphere.

  • Once trained, providing on call support for production systems.

  • Providing validation assistance, basic training, and support post implementations and/or conversions.

  • Consulting with users to identify current operating procedures and clarify program objectives.

  • Working with laboratory users and IT personnel to identify, develop, and implement workflow optimizations.

  • Once trained, assist with the support and maintenance of ODS, WAM, DI, and other supporting systems, and assist with future product releases, rule changes, and/or instrument changes/upgrades.

The individual in this role must have:

  • Have the ability to learn or already possess solid troubleshooting skills for enterprise level production systems, to include instrument interfaces, middleware platforms and Laboratory Information Systems.

  • Knowledge of network access requirements and troubleshooting.

  • Ability to independently solve issues and determine solutions.

  • Ability to take initiative to learn a new middleware application and then train others in laboratory operations.

  • Excellent interpersonal and communication skills (verbal and written).

  • Experience in Healthcare applications and systems.

Required Education, Skills and Work Experience:

  • Bachelor's degree required

  • A minimum of 5 - 7 years of experience utilizing laboratory middleware systems.

  • A minimum of 3 - 5 years of experience with Hematology testing within a medium to large laboratory.

  • Excellent verbal and written communication / documentation skills.

Desired Skills and Work Experience

  • Healthcare, mergers and acquisition experience.

  • Hematology WAM middleware experience.

Application window will close: 10/18/2024

Pay Range: $117,100 to $176,610/yr

Work Schedule: Monday - Friday, 8am - 5pm

Work location: Remote work is available

Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Company bonus where applicable. For more detailed information, please click here (https://cdn.phenompeople.com/CareerConnectResources/COVAGLOBAL/documents/Labcorp-Benefits-TheWayWeLive-1659629596356.pdf) .

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

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For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/about/web-privacy-policy) .

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