Job Description

IT is different here. Our work as technology specialists pushes the boundaries of what’s possible in health care. You will build solutions that make a real difference in people’s lives. Driven by the importance of their work, our team members innovate to elevate. We’re encouraged to be curious, collaborate, and turn ideas into solutions that can make health care better for all.

In this role you will facilitate and perform the day-to-day activities of various risk management and controls assessment to ensure business objectives are met in accordance with business needs and Enterprise goals specific to Crisis Response events and Crisis, Business and Technical Resliliency exercises.

• Build and maintain a sustainable process for operational risk management; identifying, assessing, and responding to various organizational risks that could affect the achievement of business objectives.

• Collaborates closely with business owners and project teams to increase awareness and understanding of risks and assist in the development, assessment and monitoring of mitigation plans for operational risks, to ensure they are managed to an acceptable level.

• Facilitates the identification and evaluation of process risks with business areas based on an assessment of the control environment. Works with business areas to enhance controls or develop action plans to address risks.

• Works with business areas and process owners to ensure that risk related documentation is clear and accurate and develops processes and procedures to ensure documentation is properly maintained in accordance with company policies, industry standards and regulatory requirements.

• Develops and implements guidance (which may include formal and informal training) to increase awareness of operational risk and control governance.

• Participate in Crisis Event response coordination.

• Assist with Crisis Event exercise planning.

• Plan and manage Business and Technical Resiliency exercises.

Hiring Requirements

• Bachelor's degree or advanced degree (where required)

• 5+ years of experience in related field.

• In lieu of degree, 7+ years of experience in related field.

• Preferred- at least one certification relevant to specialty area is advanced (i.e. risk management, auditing) within 12 months of hire date.

Salary Range

$69,000.00 - $124,200.00

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming

Much more than a paycheck

The total value of working at Blue Cross NC goes far beyond your paycheck. We offer benefits and perks (https://careers.bluecrossnc.com/global/en/benefits) that help you thrive, such as competitive health benefits, bonus plans based on performance, 401(k) with employer match, paid time off (plus two well-being days), and a variety of career development and wellness programs.