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Legends Hospitality Senior Manager, Special Events/Catering Sales - Thunder Ridge Nature Arena in Ridgedale, Missouri

Description

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Manager, Sr Special Event/Catering Sales for will be responsible for developing and managing the overall, sales and operation of special events at the venue.

ESSENTIAL DUTES AND RESPONSIBILITIES

The Manager, Special Event/Catering Sales will be responsible for developing and managing the overall, sales and operation of special events at the venue.

  • Research, analyze, and develop special event profit generating opportunities

  • Proactively solicit new business by, among other things, making sales calls and presentations, attending local trade shows, and engaging in other client prospecting in order to increase the size of the Organization's potential client database

  • Create leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups

  • Monitor changes and new developments in the special events industry

  • Work closely and build relationships with the Legends food and beverage, and merchandise departments

  • Manage and direct all Organization-related event logistics, including managing the events calendar, conducting walk-throughs and stadium visits, and being the primary contact for clients

  • Prepare and provide required reports to the Director of Sales and Special Events including special event revenue reports, profit and loss statements, sales recaps, and projections.

  • Obtain feedback from clients following each special event to determine and analyze client satisfaction, Organizational Performance, and event-related risks and liabilities.

  • Other duties as assigned

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

  • Three to five years of related experience

  • Bachelor's degree or equivalent combination of education and related experience and/or training

  • Resourceful, innovative and forward thinking, with an entrepreneurial spirit

  • Expertise in financial analysis and planning, budgeting, and marketing

  • Working knowledge of local and regional markets, venue operations, and special events industries

SKILLS AND ABILITIES

  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously

  • Ability to effectively evaluate risks and Liabilities of special events and stadium rentals

  • Excellent interpersonal and communication skills

  • Excellent computer skills, including proficiency in spreadsheet, database, CRM and word processing programs

  • Ability to work nights, weekends and holidays as necessary

  • Excellent customer service

  • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization

  • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

  • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly

  • Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow

  • Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.

  • Detail Oriented

  • Ability to work independently and/or in a team environment

  • Strong verbal and written communication skills

  • Must have computer skills: Microsoft Word, Excel.

  • Bilingual in Spanish(preferred)

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site at Thunder Ridge Nature Arena

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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