Job Information
University of Wisconsin River Falls IT Business Analyst III in River Falls, Wisconsin
IT Business Analyst III
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Please see Special Instructions for more details.
Applicants are required to apply online. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:
Resume
Letter of interest specifying qualifications and experience (cover letter)
Names, addresses, telephone numbers and email addresses of at least three references who can specifically comment upon your experience and professional preparation (references)
Inquiries should be addressed to:
Peter Reese
Enterprise Applications and Services Director
peter.reese@uwrf.edu
Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before August 27, 2024.
The selected candidate must be able to hold a valid driver’s license to obtain Wisconsin certification to drive University vehicles.
Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 6.90%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf .
UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.
Posting Details
Position Information
UW - System Position Title IT Business Analyst III
Business Title Process Analyst
Major Department Code Technology Services (J531000-Enterprise Apps & Svcs)
Appointment Type Academic Staff-Fixed Term Renewable
FLSA Status Exempt
FTE (Percentage of Appointment) 100
Typical Working Schedule
Monday through Friday 7:45 am-4:30 pm
Hybrid or On Campus Hybrid
Position Summary
This position is a member of the Enterprise Applications and Services group within the Division of Technology Services (DoTS) and reports to the Enterprise Applications and Services Manager. This customer-focused position works with other technology specialists as well as members of the campus community to improve university process workflows utilizing information technology. This position will function as the primary staff member gathering requirements, suggesting improvements, implementing, and maintaining process workflows for functional units. The selected candidate must be able to hold a valid driver’s license to obtain Wisconsin certification to drive University vehicles.
Responsibilities
A. Process Workflow Improvement – 65%
Analyze, design, implement, and maintain complex workflow automations supporting campus-wide university functions
Gather business requirements from stakeholders as it applies to workflow automation implementation
Determine workflow appropriateness for automation
Accurately estimate and report time and effort for completion of workflow implementation
Document data and processes related to process workflow automation following the defined standards
Provide customer service by communicating and collaborating with university stakeholders in an effective, timely manner
Understand and apply information security best practices
Self-directed research of technical information from vendor provided or publicly available sources to solve problems
Develop technical knowledge about the software delivered with purchased applications
Adhere to change management process for determining work queue and moving development to production
B. Process Workflow Training and Support Coordinator– 20%
Train University personnel in the use and management of automated processes and systems
Provide technical and functional support to University staff on the use of process workflow automation tools
Facilitate presentations for functional staff on process workflows automation tools
Create technical documents to guide functional staff on how to use process workflows automation tools
Track documentation and support delivery communications using standardized tools
C. Professional development – 10%
Attend off-site courses to upgrade professional capabilities
Actively collaborate with other UW System institutions to share knowledge
Attend on-site presentation and seminars on local procedures, standards, and general information topics
Study technical documents to determine how to implement new technical features
Develop technical knowledge about the software delivered with purchased applications
D. Other duties as assigned – 5%
Maintain respectful professional working relationships with leadership, coworkers, and other organizational stakeholders
Provide respectful mentoring and leadership for student technical staff
Knowledge Skills and Abilities
Required
Two years of experience working in a professional environment
Experience using standard business communication software, (MS Word, Excel, Visio)
Ability to apply problem solving skills when dealing with issue resolution
Ability to work with a diverse set of customers with a variety of skill levels
Ability to manage multiple projects simultaneously
Ability to work independently with limited supervision
Ability to work effectively in a team with other technology and functional specialists
Ability to communicate technical concepts to non-technical stakeholders
Hold a valid driver’s license to obtain Wisconsin certification to drive University vehicles
Preferred
Two- or four-year degree or equivalent formal training in computer science, business or related field
Experience with business workflow automation tools (BP Logix)
Experience documenting process mapping / workflow / flow charts
Experience with business process improvement concepts (Six Sigma, Lean, 5 Whys)
Experience with formal requirements gathering
Experience with a programming language (Java, Ruby, PHP , C#, C, Python, etc.)
Experience with user experience / user interface design
Experience writing SQL statements and using a relational database (MySQL, SQL Server, Oracle)
Experience with multi-tiered web application development (server-side, HTML , CSS , JavaScript)
Experience in an environment using a formal project management methodology (Agile, waterfall, scrum)
Formal leadership training with certification of completion
Experience in a functional role in a Universities of Wisconsin institution
Technical certifications in any related disciplines
Posting Detail Information
Posting Number AAF00921
Number of Vacancies 1
Desired Start Date 10/01/2024
Position End Date (if temporary)
Open Date 07/30/2024
Closing Date
Applicant Review Date 08/28/2024
Open Until Filled Yes
Special Instructions to Applicants
Applicants are required to apply online. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:
Resume
Letter of interest specifying qualifications and experience (cover letter)
Names, addresses, telephone numbers and email addresses of at least three references who can specifically comment upon your experience and professional preparation (references)
Inquiries should be addressed to:
Peter Reese
Enterprise Applications and Services Director
peter.reese@uwrf.edu
Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before August 27, 2024.
The selected candidate must be able to hold a valid driver’s license to obtain Wisconsin certification to drive University vehicles.
Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 6.90%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits, go to https://www.wisconsin.edu/ohrwd/benefits/download/quickguidefasl.pdf .
UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-4941.
Legal Notices
EEO/AA Statement
UW-River Falls is an equal opportunity, affirmative action employer subject to all state and federal regulations pertaining to non-discrimination based upon sex, gender identity or expression, sexual orientation, race, color, national origin, religion, disability, marital status, age, arrest and/or conviction record, veteran or military status. All persons, especially women, minorities, veterans, and persons with disabilities are encouraged to apply.
Employment is subject to federal laws that require verification of your identity and legal right to work in the United States as required by the Immigration Reform and Control Act.
Confidentiality of Applicant Materials
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).
Title IX Notice
As required by Title IX and federal regulations, UW-River Falls does not discriminate on the basis of sex in its education programs or activities, including in admission and employment. Questions about the application of Title IX may be referred to UWRF’s Title IX Coordinator at titleix@uwrf.edu; the Department of Education’s Office for Civil Rights; or both. For more information, please see uwrf.edu/titleIX.
Annual Security and Fire Safety Report (Clery Act)
The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed at https://www.uwrf.edu/Police/Annual-Security-Report.cfm or call University Police at 715-425-3133 for a paper copy.
Criminal Background Check and Reference Check Policy
Employment will require a criminal background check. It will also require you, your most recent employer, and all previous UW System institution and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per UW System Administrative Policy 1275.
Other Notices
Supplemental Questions