This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4410812\ Retail Insights Manager (Chargebacks/Deductions)\ \ US-AR-Rogers\ \ Job ID: 2024-9162\ Type: Regular\ # of Openings: 1\ Category: Sales\ Supply Pike\ \ Overview\ \

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Following the recent acquisition of SupplyPike, a leading provider of invoice deduction management and prevention solutions, were excited to add an Retail Insights Manager to our team.

Join SPS Commerce and be part of a dynamic team thats transforming the global retail supply chain!

Position Summary:

The Retail Insights Manager is responsible for acting as an \"internal consultant\" across multiple teams at SupplyPike, including Product, Sales, Marketing, and Customer Success. With a combination of domain knowledge and real-world experience, they play a strategic role in advising on and supporting the growth of SupplyPike\'s retail deductions and compliance capabilities.

Key Responsibilities:

• Be the subject matter expert on deductions and compliance programs across multiple retailers, including Amazon, Target, Kroger, Walmart, Home Depot, and/or CVS, and act as an \"internal consultant,\" representing the voice of the customer at SupplyPike
• Work closely with SupplyPike Product teams to help with customer research and advise on feature prioritization
• Support the Sales team by sitting in on sales calls to answer technical deductions- and compliance-related questions, and provide context, guidance, and domain expertise where necessary
• Support the Marketing team by providing insights around deductions and compliance programs to assist with content creation
• Support the Customer Success team by advising on deductions- and compliance-related questions, supporting quarterly business reviews, etc.
• Support other teams in an advisory capacity, including Customer Development, Finance, etc.
• Stay on top of retail news and developments from various sources (supplier groups, personal/professional networks, newsletters, conferences) and communicate learnings internally

Location:

This position is open to fully remote applicants with the expectation to visit our office in Rogers, Arkansas once per quarter.

Required Qualifications:

Bachelor\'s Degree from an accredited college or university - Business, Finance, Supply Chain preferred

5+ years of finance (A/P and/or A/R), revenue management, or supply chain experience with Amazon, Target, Kroger, Walmart, Home Depot, and/or CVS

Excellent time management skills and ability to multitask and prioritize work

Must be motivated and able to work with minimal supervision

Exceptional verbal and written communication skills

Tech-savvy and can learn new technologi\ \

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\ \ SPS Commerce is an Equal Opportunity Employer and does not discriminate against any applicants for employment based on their race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, physical or mental disability, genetic information, veteran status, uniformed service member status, or any other status protected by law.