This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1243899

Community Care Network is looking for a Director of Quality Assurance & Compliance to join our team!

Community Care Network is comprised of Rutland Mental Health Services and Rutland Community Programs. Our mission is to enhance the well-being of our communities, individuals and families through responsive, innovative and collaborative human service

About the Role:

The Director of Quality Assurance & Compliance is a key leadership role responsible for ensuring that the Agency operates in full compliance with operational policies, provider agreements, grant agreements, and all applicable laws and regulations. This position serves as an internal consultant, guiding the organization to minimize risks and adhere to standards. The role involves auditing, analyzing, and evaluating Agency practices, recommending corrective actions for irregularities, and helping staff avoid unnecessary risks.

The Director will oversee risk management, corporate compliance, and privacy policies and programs, as well as ensure the Agencys adherence to safety regulations. The Director will also act as the lead for complaints, grievances, and appeals, and support Agency responses to legal inquiries or regulatory investigations.

Responsibilities:

Risk Management

Implement and maintain the Agencys Risk Management Plan, outlining how to identify, assess, mitigate, and monitor risk for the organization.

Develop and implement training on topics such as confidentiality, subpoenas, and incident reporting.

Corporate Compliance

Lead the Corporate Compliance Program, ensuring adherence to regulatory requirements and organizational policies.

Act at the Agencys Private Officer, monitoring privacy policies to ensure the protection of client information in compliance with applicable laws.

Develop, revise, and maintain policies and procedures to prevent illegal, unethical, or improper conduct.

Collaborate with Human Resources to ensure staff training on compliance topics for new hires and ongoing education.

Complaints, Grievances and Appeals

Serve as the Agencys primary point of contact for complaints, grievances, and appeals.

Triage and document concerns raised by individuals served, families, or external collaborators, ensuring timely response and compliance with regulatory requirements.

Safety Officer

Oversee the Agencys safety program and ensure that the Agency is utilizing good practices in supporting individuals served.

Qualifications:

Bachelors degree in business, organizational development, or related field required. Masters degree preferred.

A minimum of 5 years of experience in regulatory compliance, risk management, project management, with experience in leading charge and improvement initiatives.

Knowledge of Vermonts mental health, substance use, and IDD service systems and community resources is a plus.

Possession of Certified Healthcare Compliance (CHC) certification is desired. Certified Compliance & Ethics Professional (CCEP) certification is also helpful.

[]{#_GoBack}Superior interpersonal, communication, and presentation skills (verbal and written), including the ability to prepare clear and concise reports and presentations.

Must have a valid drivers license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.

*Successful completion of a criminal history background check after hire.

Whats in it for YOU:

Competitive Salary

Comprehensive Benefit Package

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Profess