Covenant HealthCare US:MI:SAGINAW DAY SHIFT FULL TIME BENEFITED Summary: The Lead EMR Senior Application Analyst is responsible for achieving in-depth knowledge of the software and functionality. They must be able to independently lead complex projects where multiple applications interact to provide a complete solution. This individual must be very knowledgeable about departmental policies, procedures, business operations and specific workflows. On an as needed basis, perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with the use of the Vendor's software. The individual will be responsible for developing and documenting the internal procedures that will be used in conjunction with the Vendor's applications. The EMR Lead EMR Senior Application Analyst will work closely with the other Application Analysts to ensure a successful implementation / maintenance of the Vendors software at Covenant Healthcare. The Lead EMR Senior Application Analyst has primary responsibility for application coordination. The Lead EMR Senior Application Analyst may be expected to rotate call with other team members to provide 24x7 emergency support for the department. The Lead EMR Senior Application Analyst may be expected to provide remote support if necessary. Outstanding oral and written communication skills a must, will develop and maintain procedures and other system documentation as required. Assignments may be broad in nature and usually require appreciable originality and ingenuity. Works under general supervision of Manager, but has latitude for un-reviewed action or decisions.

The Lead EMR Senior Application Analyst demonstrates excellent customer service performance in that his/her attitude and actions are at all times consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.

Responsibilities:

LEAD Roles and Responsibilities: Go to person for project status and updates for team's projects. Leads and coordinates team meetings. IT leaders go to person to communicate information that affects team. Ensures communication occurs across entire team. Mentors and coaches team members. May be assigned as lead on projects. Assists in hiring new employees within assigned team. Escalation point for support issues.

Independently leads complex projects. Works independently, seeks guidance as necessary In-depth knowledge of the software and functionality. In-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of the Vendor's software. Analyzes design alternatives and makes appropriate design decisions. Designs, validates and confirms new or modified functionality with the application environment that meets customer specifications. Understands and translates business/department functionality into Application configurations and workflow validations Appropriately represents Covenant HealthCare by promoting a positive image to the project team, departments, medical staff, leadership and outside constituents Listens and responds to questions/concerns of co-workers and other members of the organization Identified and resolves complex issues. This includes identifying appropriate resources and potential solutions with minimal guidance. May delegate system issues to analysts for resolution. Provides guidance on priority Keeps an objective focus in all interactions Works with outside vendor and other representatives to assure a successful build and install Interacts effectively with Information Technology team regarding equipment problems, application processing problems, requests for enhancements, and testing updates Works with staff in analyzing workflows and process to assure an optimal use