Working Title: Director of Administrative Excellence

Job Class: State Program Administrator, Manager

Agency: Human Services Dept

• Job ID : 84813

• Location : Statewide

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 03/12/2025

• Closing Date : 04/01/2025

• Hiring Agency/Seniority Unit : Human Services Dept / DHS Manager

• Division/Unit : DCT Support Services / DCT Health System Exec Ldrs1

• Work Shift/Work Hours : Day Shift, 8-4:30 (flexible based on needs)

• Days of Work : Monday - Friday

• Travel Required : Yes - Up to 50% of the time

• Salary Range: $40.26 - $58.20 / hourly; $84,062 - $121,521 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 220 - Manager/Unrep

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Direct Care and Treatment (DCT) is seeking an individual to join our DCT Administration Team for an exciting and rewarding opportunity as a Director of Administrative Excellence! As the Director of Administrative Excellence, you will provide practical support and strategic counsel to the DCT Health System CEO and serve as liaison to the DCT Executive Board of Directors. In addition, you will manage the Office of the CEO by establishing and maintaining a climate for efficient office management, communications, and coordination, carry out special projects for the Health System CEO, and assist in handling internal and external relations on their behalf. You will play a key role in shaping organizational culture by developing and implementing best department support practices that enhance the engagement, development, and experience of DCT employees.

Primary Responsibilities:

• Identify and anticipate the administrative needs of the Health System CEO and ensure that appropriate processes are in place and followed.

• Supervise the daily functions of executive support staff and collaborates with employees to effectively evaluate needs and perform assigned job duties, while achieving the objectives of DCT ensuring agency consistency and efficiency.

• Provide management support to the DCT Executive Team when needed. Ensure the effective operational management of the Health System CEO’s suite and the work related to DCT’s Executive Board chair and members.

• Coordinates all functions of the DCT Executive Board in collaboration with the CEO and/or designee (Legal, Quality, Support, etc).Assists in taking minutes, follow up, coordination of meetings with board members, and effective follow-up, communication, and flexibility based on board needs.

• Supervise the process by which constituent inquiries, problems and needs are received, handled, and responded to so that constituents receive prompt and accurate information and assistance from the department.

• Serve as liaison with the Governor’s office and the legislature and assist the Health System CEO in their role on Interagency Committees and Subcabinets.

• Demonstrates a willingness to travel to various DCT sites and work with local entities to establish tours, speaking engagements and more pending the request of the events.

Direct Care & Treatment (DCT) is a health care system that includes psychiatric hospitals and other inpatient mental health treatment facilities; inpatient substance abuse treatment facilities; dental clinics, group homes, vocational sites, and sex offender treatment facilities. In all, DCT delivers these services at about 200 sites statewide and serves people with mental illness, substance use disorders, and developmental and intellectual disabilities.

Minimum Qualifications

5 years of experience providing high level administrative support at a c-suite level, executive and board of directors, demonstrating:

• Thorough working knowledge of the applicable statutes, rules, policies, and procedures, and the overall DCT programs.

• Knowledge of the state legislative process.

• A combination of human relations and managerial skills, as well as being able to recognize the need for confidentiality of sensitive issues.

• Advanced level ability to use different types of software packages including Microsoft products - Excel, Word, Access, and PowerPoint; Adobe, and willing to learn other software used within state government.

• Demonstrates the ability to use accessibility software to ensure documents are adequately prepared for the hearing impaired.

• Sophisticated communications skills including the ability to speak effectively in the presentation of ideas, policies, etc. and the ability to write in a clear and accurate manner.Demonstrates the ability to proofread and ensure readability and use of grammar.

AND

Demonstrated leadership experience*

*Leadership experience can include:

• Experience as a supervisor, lead worker, team lead, project lead.

• Completion of a State of Minnesota leadership program

• A paid/unpaid position leading a program or chairing a committee (e.g. ERG) -experience must include:

AND

Ability to possess and maintain a valid driver's license

Preferred Qualifications

• Bachelors degree in healthcare, human resources, organizational management, or a related field.

• 5-10 years experience working within a health care organization.

Physical Requirements

Ability to lift and move up to 50 pounds.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.