What you can expect

The Insider Risk Security Investigator, Americas will be Zoom’s insider risk subject matter expert and investigations lead for the Americas region. The role will primarily focus on investigating insider risk matters, working closely with forensic investigators and information security teams, and other cross functional partners across Zoom.

About the Team

The Insider Risk Mitigation Program works across the business to safeguard our company’s people and interests in order enable business growth. You will be enabled to build relationships and establish trust and rapport with key leaders and employees around the world. Ultimately, the position requires personifying Zoom’s value of care, in order to protect our workforce through the entire employee life-cycle and handle sensitive matters.

Responsibilities

• Investigating insider risk matters from end-to-end and partner with cross-functional teams to conduct prompt, thorough, and fair investigations.

• Interviewing reporting parties, witnesses, and subjects of investigations to capture facts and evidence.

• Collaborating with legal, compliance, and human resources to ensure investigations align with company policies and expectations.

• Maintaining and enhance the operations, procedures, and processes governing insider risk investigations and proactive risk mitigation efforts in the Americas.

• Serving as the representative for the Americas within the program and provide program updates to senior management and stakeholders.

• Leading engagements across the business to establish insider risk-tailored support.

  ​ What we’re looking for

• 5+ years of direct experience in complex investigations or counterintelligence with a combination of private, government, and/or law enforcement; deep experience in interviewing, regarding technical matters, is imperative.

• Have experience with building repeatable, verified, and context-aware processes and preventative controls based upon a nuanced understanding of insider risk.

• Have excellent communication skills, written and verbal; experience drafting and completing long- form investigative reports for review and disposition. Additionally, have a demonstrated understanding of the socio-technical approach to insider risk and aligned frameworks.

• Demonstrate technical understanding of cybersecurity concepts, standards, guidelines and principles. Understanding of UAM, SIEM, DLP, and UEBA technologies.

• Experience in leveraging strategic and tactical intelligence analysis. Proficient in using threat intelligence to analyze data points and drive investigative efforts.

Salary Range or On Target Earnings:

Minimum:

$94,600.00

Maximum:

$218,700.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

11/05/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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