Job Description

Note: This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week, averaging 10-12 days per month in our St Petersburg, FL Corporate Office.

Job Summary:

As part of our Global Equities & Investment Banking (GEIB) Technology Team, the Senior Technical Business Analyst will act as a partner with the business group and IT Partners to facilitate and implement technology solutions. This position will gather requirements around client, account transaction and position data, including both simple and complex calculation formulas for items such as balances, performance rate of returns or yields.

Responsibilities:

• Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities.

• Validates test cases to ensure that scripts will evaluate the business function being performed.

• Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations.

• Supports the business by handling configuration and workflow management for financial and document management systems.

• Provides support for application development teams including documenting business processes.

• Translates technical concepts to business audience and business information to a technical audience.

• Test case validation to ensure that scripts will evaluate the business function being performed.

• May take a lead role in developing estimates and implementation plans for technical solutions.

• Partners with team members to develop project schedules, reports, and documentation. May be required to act as project lead on small to medium projects and/or provide direction to others on the team.

• Understands and applies principles in risk management, issue tracking and change management.

• Performs other duties and responsibilities as assigned.

Skills/Previous Experience:

• More than five (5) years of experience as a Technical Business Analyst would be preferred.

• Financial Services and/or enterprise level experience is highly preferred.

• Advanced knowledge issue tracking, change management and requirements gathering.

• Solid understanding of SDLC and work through various phases of it with Peers and IT Partners.

• Knowledge in Waterfall, Agile and Hybrid software development methodologies.

• Experience with gathering business requirements from ground up is required.

• Experience with basic SQL scripting, RDBMS queries, pulling data out of various systems, writing BRD's, etc... is preferred.

• Experience with TFS and/or Azure DevOps would be preferred.

• Experience with Qlik or Qlik Sense would be nice to have.

• Experience in working with various stake holders of IT and Business Operations at senior level is required.

• Deep analysis skills to ensure all potential and future consumers requirements are accounted for in enterprise level database builds.

• Experience with supporting enterprise level, complex applications is preferred.

• Experience in working with vendor-based application software implementation and support is a plus.

• Must be proficient in Microsoft Office Tools to include but not limited to Word, Excel, Outlook, Power Point and Visio.

• Ability to query a database using SQL for gathering requirements and/or data mapping.

• Ability to assume ownership and responsibility, act as a key liaison between application development and business operations is required.

• Ability to understand in-depth details of business processes, rules. Document and communicate them effectively to various technical and non-technical partners.

• Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.

• Effective Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.

• Demonstrate a strong knowledge in position-related areas; remains current with developments and trends in areas of expertise.

• Develop and use collaborative relationships to facilitate the accomplishment of work goals.

• Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.

• Work in a team environment or project room to facilitate collaboration.

• Ability to provide system support including after hour incident handling when necessary (rotation within the support team).

Licenses/Certifications:

• None required.

Education

Bachelor’s: Business Administration, Bachelor’s: Computer and Information Science

Work Experience

General Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same

• Work with and through others to achieve desired outcomes

• Make prompt, pragmatic choices and act with the client in mind

• Take ownership and hold themselves and others accountable for delivering results that matter

• Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

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