About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Manager, Offer Management will be responsible for pricing strategy aiming to maximize company and achieve client ROI. Support sales by creating pricing for RFP's and current clients while maintaining proper financial objectives, constantly striving for pricing innovation and improvement. Evaluate previous pricing models and determine key learnings to be applied to future pricing. Analyze market data and trends related to pricing and translate to internal development. Negotiate pricing and contractual terms with customers.

The Main Responsibilities

First point of contact for all contractual discussions and negotiations with clients, engaging legal teams as required

Contract management of existing contacts, particularly those large of complex contracts

Provide professional, pro-active commercial and business input to contractual elements, business direction, overall commercial solution in support of major clients or prospects

Lead, participate or represent Lumen in sensitive and or complex commercial negotiations with customers and if necessary business partners and suppliers to protect Lumen's interests alongside US Legal teams

Work with Legal and Finance to ensure that Lumen's commercial position is protected in all new contractual agreements put in place with clients

Provide risk analysis to senior management if agreement cannot be made with the client simply or by using a previously executed or standard approach

Balance and prioritize multiple opportunities and manage overall delivery of information to customers in the specified timelines

Package and present contract negotiation summaries on large contracts alongside legal teams

Provide input regarding commercial contractual matters into the Bid Process for complex and non-standard opportunities

Provide on-going training to Sales on the Lumen contracting process and any changes to it

Upon contract signature provide a summary presentation to the account team covering key commercial and service elements

Provide input regarding contractual matters into the Bid Process for complex and non-standard opportunities

Provide on-going training and contract summaries to the business on existing contracts, and guidance on contract management

Provide creative commercial contractual direction for the delivery of Lumen's contract obligations

Validate pricing structures for accuracy and consistency

Identify and manage commercial risks arising from any client proposed contracts

Successfully negotiate and conclude commercial arrangement within the overall standard contract framework for new customers

Provide on-going contract managementcontract change management support following contract signature

Provide senior management summaries for own contractsnegotiations

Responsible for ensuring that bids requiring customized contractual and service levels and pricing have been responded to accurately

Other duties as assigned

What We Look For in a Candidate

Security Requirements:

• US Citizenship required

• Must meet eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation)

Required

• Bachelor's Degree

Preferred

• Master's Degree

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 336333

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

02/16/2025