SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

As part of the SITUSAMC Technology Operations Office, the Contract Technical Writer will work across our technology organization to develop and standardize documentation, references and architectural diagrams.

Essential Job Functions:

• Develop Documentation: Write, edit, and maintain user guides, API references, FAQs, and online help content that simplify complex technical information

• Create and/or standardize architectural diagrams and process flows

• Collaborate across teams and partner with engineers, product managers and customer-facing teams to gather insights, clarify requirements, and produce materials tailored to user needs.

• Triage user feedback and take action to prioritize feedback.

• Manage all aspects of the documentation process (planning, testing, maintaining, and delivery).

• Create Engaging Content using visuals, examples, and clear language to help users quickly understand workflows, features, and functionality.

• Ensure Accessibility by Structuring content for diverse audiences, including developers, researchers, and business users.

• Continuously update documentation to reflect product changes, new features, and user feedback.

• Drive Standards and develop style guides and best practices to ensure consistency across all documentation.

• Use metrics to identify underperforming content and develop plans for improvement.

• Use writing expertise and extraordinary attention to detail to evaluate, uphold, implement, and evangelize content standards that reflect the voice of SitusAMC

• Other tasks as assigned by manager

Qualifications/ Requirements:

• Bachelor’s degree in Computer Science, Communications, English or related field

• Minimum of 6+ years of relevant experience as a technical writer, typically with 1+ years in a Senior Associate level role or external equivalent.

• 3+ years of experience as a Technical Writer supporting a Technology or Software Development team

• Demonstrated knowledge of SDLC, API’s tools and services, systems/architectural diagrams

• Familiarity with agile development

• Familiarity with document control/management systems

• Excellent written and verbal communication skills

• Excellent writing, editing, and proofreading skills, with the ability to translate complex technical concepts into clear and understandable documentation.

#LI-AS1

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$50.00 - $85.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp_%20English_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.