Company:

Qualcomm Technologies, Inc.

Job Area:

Operations Group, Operations Group > Operations

General Summary:

We are seeking an experienced Operations Manager to join our engineering operations team. In this role, you will be responsible for delivering actionable insights, engaging with senior leaders, and applying your technical operations expertise to enhance our data analytics processes, delivery, and support broader analytics initiatives. You will play a crucial role in driving strategic decisions and contributing to the overall success of our organization.

Job Responsibilities:

• Guides others on gathering, integrating, and interpreting information from a variety of sources. Leverages data-oriented and analytical mindset to identify cross-functional business needs, translate business requirements into analytics, and turn complex data analytics into actionable business insights both verbally and in writing.

• Communicates and collaborates with cross-functional teams and senior management develop KPIs based on business needs or new capabilities, and drive improvement opportunities

• Documents organization processes, identify gaps or opportunities for improvement, collaborate with cross-functional teams to develop strategic solutions, and evaluate the efficiency of changes of existing processes

• Provides operational support based on needs across supported teams, advanced knowledge of processes, procedures, equipment, tools, and engineering/electronics principles.

• Manages complex plans based on project and resource requirements across technical areas. Manages implementation of and helps develop departmental policies and initiatives to meet operational goals, quality, and cost objectives.

• Tracks and manages metrics and medium-sized budgets to support staffing, equipment, and other operational needs. Escalates issues or deviations in metrics and proposes corrective actions.

• Leads complex analyses to identify where an issue has occurred, makes recommendations for how to address issues, and identifies patterns and implications for work.

• Re-scopes projects, identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.

Minimum Qualifications:

• Bachelor's degree and 6+ years of relevant operations experience.

OR

High School Diploma or equivalent and 8+ years of relevant operations experience with 2+ of those years involving leadership experience.

Preferred Qualifications:

• Master's degree in Business Administration, Engineering, Operations, Supply Chain, or related field.

• 8+ years of relevant operations experience.

• 4+ years of experience in technology manufacturing or related industry.

• 4+ years of experience working in a large matrixed organization.

• 4+ years in a leadership role with or without direct reports (only applies to positions with direct reports).

• 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

• 2+ years of working with operating budgets, resources, and/or project financials.

Principal Duties and Responsibilities:

• Provides operational support based on needs across supported teams, advanced knowledge of processes, procedures, equipment, tools, and engineering/electronics principles.

• Manages implementation of and helps develop departmental policies and initiatives to meet operational goals, quality, and cost objectives.

• Manages complex plans based on project and resource requirements across technical areas. Develops and implements process improvements to increase efficiencies across the department.

• Tracks and manages metrics and medium-sized budgets to support staffing, equipment, and other operational needs. Escalates issues or deviations in metrics and proposes corrective actions.

• Leads complex analyses to identify where an issue has occurred, makes recommendations for how to address issues, and identifies patterns and implications for work.

• Guides others on gathering, integrating, and interpreting information from a variety of sources. Seeks information within and across teams to help identify fundamental patterns/trends and troubleshoot problems.

• Works with individuals inside and outside of own function to integrate complex projects and/or ensure changes work with other components of a specific project.

• Communicates within and outside of project team to resolve conflicts in implementation schedules, design or implementation challenges, and other complexities.

• Manages team project priorities, deadlines, and deliverables for large and/or multiple projects.

• Gathers and authorizes resources based on priorities, new product introductions, equipment efficiency and materials supply.

• Re-scopes projects, identifies resources, delegates work, and reviews the work of team members in order to address changing timelines or priorities.

Level of Responsibility:

• Works independently with minimal supervision.

• Provides supervision to other supervisors/managers who are direct reports.

• Decision-making is significant in nature and affects work beyond immediate work group.

• Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc.

• Works within the prescribed budgetary objectives of the department.

• Has a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to make key decisions).

• Tasks often require multiple steps which can be performed in various orders; extensive planning, problem-solving, and prioritization must occur to complete the tasks effectively.

Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here (https://qualcomm.service-now.com/hrpublic?id=hr_public_article_view&sysparm_article=KB0039028) . Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

Pay range and Other Compensation & Benefits :

$134,000.00 - $201,000.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link .

If you would like more information about this role, please contact Qualcomm Careers (http://www.qualcomm.com/contact/corporate) .

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification