Description We are in search of a Case Manager to be part of our team in San Francisco, California. The Case Manager will be entrusted with the task of managing a caseload of single adults who were previously homeless, many of whom are struggling with mental health disabilities, substance abuse issues, and/or medical conditions. This position entails conducting outreach visits, needs assessments, providing a full range of case management services, and assisting with maintaining housing and improving life quality.

Responsibilities:

• Oversee a caseload of single adults, many of whom have mental health disabilities, substance abuse issues, and/or medical issues.

• Carry out outreach visits upon entry to the hotel and as needed thereafter.

• Undertake initial and subsequent needs assessments, providing comprehensive case management services.

• Facilitate housing retention and life quality improvement through effective intervention strategies.

• Assist in establishing and maintaining appropriate benefits and ensuring regular rent payments.

• Address unit habitability issues and accompany hotel managers on pest control and unit inspection visits.

• Refer suitable tenants to job placement programs when necessary.

• Foster a supportive tenant community by coordinating regular community events and social activities.

• Refer tenants to appropriate services based on their needs and support successful connections to these services.

• Participate in agency-wide initiatives and provide support to hotel staff and tenants on monthly check disbursement day.

• Maintain comprehensive documentation and database records of tenant contact and services provided.

• Respond to tenant-related crises, offering de-escalation intervention and support to agitated tenants.

• Collaborate with departments and outside providers to advocate for tenants.

• Ensure confidentiality of tenant/client records and concerns.

• Attend scheduled meetings and participate as requested. Requirements • Proven experience in administrative assistance is essential for this role.

• Proficiency in data entry tasks is required.

• Demonstrable skills in filing and organizing documents is a must. TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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