Posting Information

Posting Number2025051

Posting/Functional TitleSystems Administrator I - Slate CRM

University Pay Plan TitleSystems Administrator I

LocationSan Marcos

DepartmentOffice of Undergraduate Admissions

Recruitment TypeOpen to All

Job TypeFull-Time

Funding SourcePermanent

Monthly Salary$6,250.00 + commensurate with qualifications

Job CategoryExempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

• Bachelor’s degree in computer science, information systems, or related field.

• At least 2 years experience in CRM management or similar system administration.

• Strong analytical and problem-solving skills with the ability to provide effective solutions.

• Demonstrate ability to collaborate with teams/units and provide training and support to users.

• Attention to detail.

Preferred Qualifications

• Master’s in computer science, information systems or related field.

• Experience in higher education, particularly with admissions or enrollment management.

• Advanced knowledge of CRM systems, including managing security, access, and user roles.

• Experience in designing and implementing business process improvements.

• Proficient in database management and data integrity maintenance.

• Familiarity with communication workflows, event management and recruitment strategies.

• Knowledge of Banner SIS , SQL , HTML , CSS , Axiom, and other web technologies.

Job Description

This position will play a key role in assisting with managing and maintaining the university’s SLATE CRM tool (by Technolutions). This position will be working collaboratively to oversee the development, implementation, testing and training of SLATE users across campus and within TXST Global Admission. The System Administrator will analyze user requirements related to campaigns, data entry, events, and communications, ensuring the accuracy and integrity of data within the system.

Job Duties

• Oversee the development, implementation, testing, modification, and training of users of Slate CRM systems

• Analyze user function requirements, such as campaigns, online forms, data entry, recruitment, events, and communication development.

• Ensure accuracy and integrity of data within the CRM .

• Build, maintain and update all SLATE campaigns, applications, forms, update portals and dashboards for all use

• Manage security and access in SLATE and establish a system to for an semi annual and annual review.

• Review daily output reports to ensure communications are being sent in a timely manner.

• Provide recommendations and solutions for business processes and test various scenarios to enhance the use of the CRM .

• Collaborate with admission staff as well as other campus partners.

Additional Information to Applicants

• Some weekend and overnight work may be needed during peak times or for conference and professional meeting attendance.

• Remote work schedule available.

Job Open Date10/07/2024

Job Close Date (posting closes at midnight)

Open Until FilledYes

Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start8:00AM

Normal Work Hours End5:00PM

Posting NoticesYou will be required to electronically attach a resume and cover letter to your application.

Legal and Required Notices

Texas State University is an Equal Employment Opportunity/Affirmative Action Employer.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Why work @ Texas State?

• Amazing health insurance: various coverage options starting your first day of employment for full-time employees with Texas State paying 100% of the employee premium and 50% for your dependents!

• Generous paid time off: vacation, holidays, sick days and many more!

• Excellent work life balance resources: mother and family-friendly resources in addition to a comprehensive FREE wellness program

• Great training and development opportunities: choose from a variety of classroom and online course offerings, learning resources, certifications, and employee educational support programs.

• An inclusive Bobcat community: join our many social networks offered on and off-campus

• Retirement peace of mind: TRS pension, retirement plans and voluntary saving options with generous employer contributions

By joining the Texas State Bobcat team, you’ll be a part of one of the most beautiful, diverse, and growing universities in the nation.

Quick Linkhttps://jobs.hr.txstate.edu/postings/49922

Applicant Document