Windows Administrator (Level 1)

About Conduent

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Responsibilities

• Troubleshooting, implementing, and administering all server components and systems.

• Requires knowledge and understanding of multiple server environments and complex domain environments.

• Our organization includes support for current Microsoft technologies as well as older Microsoft server technologies.

Requirements

• Minimum 1 year of experience with Windows Server OS support

• Experience with VMWare virtualization.

• General understanding of VM management best practices

• OS troubleshooting: Disk issues, resource utilization, network issues, basic application troubleshooting, etc.

• Respond to automated and manual alerts.

• Experience with ticketing management systems (ServiceNow) and incident resolution.

• Fundamental knowledge of monitoring platforms (SolarWinds)

• Must be able to pass a drug test and federal background check.

• Documentation and communication skills

• Works well with a team and external resources

• Ability to complete work self-guided.

• Understanding of MS PowerShell

• Ability to communicate effectively in a cross-matrix organizational structure.

• 2-year degree or equivalent experience required

• Uses deductive reasoning to solve problems and make recommendations.

• General Active Directory knowledge

Additional Desired Skills

• General endpoint protection knowledge

• Eager to learn new technologies and interested in continuous growth.

• Microsoft certifications (MCITP): any product

• Microsoft Azure certifications

• VMWare certifications

Flexible Working

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

• Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.

• Shift rotations are required for this role to support the Global Command Center's 24x7x365 operation's schedule. Needs of the business will determine which shift the business is hiring for at the time the requisition is submitted, 1st Shift (6:00am – 2:30pm), 2nd Shift (2:00pm – 10:30pm) or 3rd Shift (10:00pm - 06:30am).

Working For You

Perks and rewards designed for you:

• Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

• Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

Bring your authentic self to work

Grow and thrive, both personally and professionally

Make a difference with our clients, in our communities, and with the millions of people we support

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $41,040 – $51,300.