Host Client Solutions Director - Remote

Job ID

205514

Posted

12-Feb-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Remote - US - Remote - US - United States of America

About Host:

Hi, we’re Host! We believe your environment should allow you to feel comfortable, productive and inspired in your working life because when people feel inspired, great things happen. As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day.

With Host, you can join a team that elevates the office experience by delivering world-class services that make coming to work better than it's ever been. Designed to complement CBRE’s occupier and landlord service offerings, the CBRE | Host mission is to create and scale people-led, technology-enabled services that increase individual well-being, personal productivity and organizational effectiveness. Put simply: our goal is to help people work smarter and delight in doing it. We are a diverse team of creative, engaged and highly motivated individuals who are passionate about disrupting real estate from inside the world’s largest real estate services organization.

We are a diverse team of creative, engaged and highly motivated individuals who are passionate about disrupting real estate and changing employee expectations about what it should feel like to come to work every day, all from inside the world’s largest real estate services organization. Through existing relationships alone, we have the potential to reach more than 20M end users.

What you'll do:

Works with consultative sales team and senior leadership to develop proposals, presentations, and other client facing materials for pursuing new business and renewing/expanding existing business. Responsibilities include writing proposals and creating presentations, program managing the Request For Proposal (RFP) process, working with design team to create multiple types of collateral (including video and case studies), and assisting in knowledge management of standard marketing content.

More than 20 million people go to work in CBRE-managed buildings every day. With Host we’re committed to customer service by offering our clients a tailored front-of-house experience that is responsive to individual and organizational needs, better integrated with back-of-house functions, and entirely resets the expectations employees have about what it feels like to come to work.

The Host program is committed to making the office the desired destination to do great things. CBRE Hosts proactively activate the workplace, responding to a wide variety of on-site requests and creatively exceeding expectations. Our teams anticipate and tackle challenges before they arise to make it easier and more fun for individuals to do the work they were hired to do. The heart of a broader service model, Hosts interface across the organization and integrates with all other workplace services to ensure timely and seamless delivery of amazing outcomes.

The Host team is seeking a proven business development professional to support the solution team in differentiating our products and services and reaching growth targets.

• Contribute to all sales and marketing efforts from lead generation through relationship management.

• Support Sales Leader(s) throughout the RFP process to include: define win strategy; establish the pursuit team; develop the value proposition; design financial & organizational models and other goals as assigned.

• Work with Sales & Client Solutions team to understand the sales needs and identify potential client targets of the team.

• Gain and utilize knowledge of GWS Enterprise solutions for prospective and current client’s requirements/needs.

• Report status of pursuit activity and results to the leadership team as requested.

• Develop solutions and service delivery models within the practice framework to meet the prospective and current client’s needs.

• Participate in sales presentations and workshops to prospective and current clients as well as firm personnel.

• Provide strategic input for complex proposals, including developing Executive Summary and other materials for client review

• Work with internal teams and graphic designers to develop marketing concepts and design materials to support specific client outcomes

• Develop strong working relationship with subject matter experts throughout the organization (both functional leaders and account management)

What you'll need:

• Bachelors degree from four-year college or university and/or equivalent, professional training, and/or certifications

• Minimum of 5-10 years of related experience in sales, business development and/or consulting preferred. Experience in hospitality or real estate organization preferred.

• Demonstrated ability to deploy and maintain a consistently high quality of service at scale

• Personable and collaborative with a track record of working successfully across teams

• Must be extremely organized, have strong business writing and editing skills, and excellent communication skills.

• Ability to solve advanced problems and deal with a varietyof options in complex situations. Requires expert level analytical and quantitative skills with proven experience developing strategic solutions. Draws upon the analysis of others and makes recommendations that have a direct impact on the company

• Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management, and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

• This position will ideally be based in New York or Bay Area

• Candidate must be willing to travel up to 20% of the time, including international travel

• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $150,000 annually and the maximum salary for the position is $180,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

The application window is anticipated to close on February 17 2025 and may be extended as needed. Or to express interest in similar roles, visit CBRE.com/careers

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)