Description

This is a front desk position at a busy outpatient physical and occupational therapy clinic. Primary responsibilities include: phone answering, appointment scheduling, patient check-in, co-pay collection, and other general administrative tasks to support clinic operations.

Salary range: 25.60-36.33 hourly

Qualifications

• Prior experience in a medical office setting is preferred.

• Strong customer service skills with prior experience in a customer service environment.

• Ability to effectively communicate with patients and staff from varied cultural and socioeconomic backgrounds.

• Ability to work as a member of a team, including sharing knowledge, giving and receiving feedback, taking initiative to assist others, problem solving and providing an atmosphere conducive to learning.

• Skill in working in distracting and pressured environments with flexibility, good concentration, and minimal supervision.

• Skill in setting priorities with fluctuating demands and workloads.

• Skill in working independently and following through on assignments with minimal direction.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.