Description

The goal of Amazon Transportation is to build a world class Middle Mile Operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost effective way possible. We are looking for creative leaders with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment.

Amazon Transportation is looking for a Learning Coordinator. This position will support operations by preparing new hires to be productive and drive standards adoption.

As Learning Coordinator, you will be responsible for leading onboarding and proficiency programs, driving process standardization and process improvement. You will also perform quality audits and follow up metrics measurement that will drive customer experience and performance improvement within the delivery network.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.

This position will be based our Amazon Corporate Office in São Paulo, SP, Brazil.

Key job responsibilities

Create and manage onboarding programs.

Track new hires operational productivity and guarantee soft skills improvement

Collaborate with key stakeholders to manage the onboarding plan

Support network level excellence in six sigma and lean practices through designing and implementing processes, metrics, and the proper usage of systems.

Leverage Best at Amazon (BAA) practices to drive process improvements, promote best practice sharing, and standardize work routines

Basic Qualifications

Completed Bachelor’s Degree

Corporate and Operations Background

Strong knowledge of and proficiency in soft skills

Experience leading, mentoring, and developing people to achieve key organizational goals

Excellent communication skills, ability to simplify complex topics for broad audiences

Cross-functional project management experience

Experience using and communicating performance metrics

Advanced Excel and analytical skills

Excellent presentation skills

Fluent Portuguese and Intermediate English

Preferred Qualifications

Bachelors’ Degree in Administration, Communication, Operations or related field as well as a MBA is a plus

Experience with Learning Management Systems and content development and 6D certification

Ability to influence others without having positional authority

Ability to handle changing priorities and use good judgment in stressful situations

Ability to Deep Dive and develop innovative ideas for process challenges

Certifications in Six Sigma and Lean are a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.