Now Hiring! Senior Technical Specialist (Southeast Region) (ECT-Chemetall)

Remote: Southeast Region

Candidate location: Preferably live within Eastern Tennessee or the Carolinas

We are looking for a Senior Technical Specialist to cover the Southeast Region to join our Chemetall team.

Come create chemistry with us!

BASF/Chemetall (https://www.chemetall.com/) , is the Surface Treatment global business unit of BASF’s Coatings division, operating under the Chemetall brand, and a leading supplier of applied surface treatments worldwide. At BASF/Chemetall (https://www.chemetall.com/) , we develop and manufacture tailor-made technology and system solutions for applied surface technology. Our products protect metals from corrosion, facilitate forming and treatment, prepare parts optimally for the painting process and ensure excellent coating adhesion. Our technologies and products are used in a variety of industries and end markets such as automotive, aerospace, aluminum finishing and metal forming.

The chemical treatment of metal surfaces is BASF/Chemetall (https://www.chemetall.com/) core competence. The focus of our worldwide activities is on the development and implementation of customized technology and system solutions for surface treatment

The Senior Technical Specialist role is sub-regional-based, reporting to the Sales Manager aligning in the Field Sales Structure; this individual will offer technical support to our Technical Service Specialists within the Southeast Region.

As a Senior Technical Specialist (Southeast Region) (ECT-Chemetall), you create chemistry by...

• Being the second line of technical support with customers. Having knowledge of multiple technical applications, segments and technology product lines.

• Working on process optimization and process design. Conducting tests for technical approvals for key, segment sponsored customers.

• Providing routine service to select key customers within sub-region geography.

• Leading proactive, key customer process and documentation audits.

• Exchanging application knowledge and best practices with Regional Technical Specialist.

• Supporting and promoting roll-out of new technologies.

• Participating in large, regional and / or global customer start-ups.

• Participating and contributing to business reviews for Key Territory Accounts.

• Collaborating and exchanging information with Process Equipment Group on best practices.

• Supporting key customers, Industry Sales, and RTS for assisting in process design improvements.

• Sharing to the TSS, TSR and customers and train in using, the best practices for industries and applications. Assisting and supporting in developing and gathering those best practices.

• Making product recommendations that are in-line with Industry best practices and Product Management initiatives.

• Establishing and ensuring continuity and standards of Technical Service quality.

• Coaching and mentoring to TSS, taking responsibility for the training of TSS on specific, established technologies. Working with District Manager on establishing training schedule and selection of training curriculum. Developing technical training curriculum for TSS and TSR’s.

If you...

• Hold a BS Degree, preferably in a science field, or the equivalent in training or experience.

• Minimum of 3 years of technical service experience, preferably with surface treatment or similar products.

• Possess prior experience with surface treatment and are a technology expert regarding chemical and application knowhow.

• Prior experience providing product technical support, able to troubleshoot, identify root cause, and problem solve.

• Excellent time management skills and communication skills, both verbal and written.

• Possess experience with people development, including technical skill development and cross training.

• Prior interface management experience (with sales, customer, and technology)

• Are able to daily travel and an average of 40% overnight travel (company car will be provided)

• Candidate should live within their Region.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF . We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible

• Highly competitive retirement savings plan with company match and investment options

• Well-being programs that include comprehensive mental health support for you and your household family members

• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)

• Back-up child and elder care with discount programs for families of all ages and stages

• Mentoring and career development opportunities that allow you to share, learn, and thrive

• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.

• Employee crisis support for when the unexpected happens

• Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.

Pay transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $80,000 - $120,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.