Job Overview:

As the Assistant Community Manager, you will be responsible for handling daily administrative tasks as well as regularly touring the neighborhood street-by-street to inspect, document, photograph and issue all violations within the community.

Compensation: $24 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property.

Key Responsibilities:

• Inspect and document community modifications and violations, ensuring compliance with community guidelines.
• Assist with administrative tasks, including service and architectural requests, payment tracking and vendor coordination.
• Attend and prepare for meetings, take minutes and organize community events.
• Handle resident and vendor inquiries, ensuring high levels of satisfaction.
• Create and maintain newsletters, memos and other community communications.
• Coordinate amenity access, including key fob management.
• Support General Manager with budgeting, financial reporting, and vendor management.
• Maintain records and ensure timely completion of work orders and requests.

Skills & Qualifications:

• Strong interpersonal and communication skills, with the ability to build positive relationships
• Excellent organizational and time management abilities
• Proficient in Microsoft Office Suite and capable of learning new software
• Able to address and resolve conflicts effectively
• High attention to detail and problem-solving skills
• Must pass a criminal background check and drug screening
• Valid driver's license with a clean driving record required

Education & Experience:

• 3+ years of customer service experience.
• High School diploma or equivalent preferred.
• HOA or property management experience is a plus.
• Experience with Canva, Microsoft Suite, or other creation platforms desired.

Physical Requirements:

• Able to walk throughout the community and work in various weather conditions.
• Able to lift up to 20 pounds as needed.

Additional Responsibilities:

• Support General Manager in managing business affairs and ensuring policy compliance.
• Assist in preparing reports, proposals, and meeting logistics.
• Perform regular community walkthroughs and maintain organized administrative files.
• Assist with special projects and other duties as assigned.

Work Location: Cimarron Hills at McDowell Mountain Ranch; 11401 E Queens Wreath Ln, Scottsdale, AZ 85255

Work Hours: Monday – Friday, 8 AM – 5 PM with some evenings and weekends as needed for Board meetings and community events.

Travel Requirements: Regular use of personal vehicle within the community for compliance inspections and occasional corporate meetings.

What We Offer:

• 11 company paid holidays
• Paid volunteer time
• Paid sick and vacation time
• Medical, dental, vision
• HSA and FSA
• Company paid life insurance and Employee Assistance Plan
• Supplemental life, disability, accident, critical illness, hospital indemnity
• Identity theft, legal services
• Pet insurance
• 401(k) with company match

About us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, visithttps://www.fsresidential.com/arizona/

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.