Senior Manager, Business Operations Analysis

Location:

Scottsdale, AZ, US

Date: Jan 24, 2025

Requisition ID : 18265

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)

• 401(k) plan with employer matching

• Available your first day: Medical, vision, dental, and life insurance

• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

• Parental leave (up to 4 weeks) and adoption assistance

• Wellness programs (including access to a recreation and fitness facility)

• Short and long-term disability plans

• Tuition assistance for both undergraduate and graduate programs

• 10 Employee Resource Groups for career development, community service, and networking

Summary

Manages a team that provides scheduling, analytical, technology and engineering support to the department. Oversees and directs work product and workflow within a business area. Ensures resources are optimized to complete projects within scope and time required. Identifies and directs the implementation of applications or technical process solutions to meet business needs. Develops, monitors, and reports departmental budget, expense, and work performance.

What You'll Do

• Manages a team of technical, professional personnel in the planning and execution of assigned tasks .

• Oversees liaison function between department business application users and developers.

• Oversees business process improvement activities within department that include application development and enhancements, new software implementation and business process change.

• Oversees development and delivery of data, KPIs, metrics, and reports across generation, transmission and/or distribution system departments.

• Assigns and directs staff to collaborate with business units to develop process models, business requirements, technical requirements and validates business applications by developing and executing test cases.

• Collaborate with SRP IT departments to deliver data integrations and data solutions to meet SRP management objectives

• Establishes and tracks goals and objectives to support the organization's strategic plan, analyze key performance indicators and prepares reports for appropriate management and stakeholders to measure success.

• Identifies projects and coordinates resources to ensure successful completion of projects and achievement of goals and objectives.

• Oversees development and management of O&M and capital budgets associated with department responsibilities.

• Provides oversight for the development, monitoring and reporting of department O&M and capital budgets.

• Ensures departmental goals and objectives for performance standards are met in terms of safety, production, and quality.

• Attends appropriate professional conferences to stay current on industry development, improving technologies and business practices affecting utility operations.

• Performs management functions including hiring, development, and performance management.

Experience

A minimum of eight years of related experience is required (if no degree, 12 years of relevant experience or an equivalent combination of education and related experience totaling 12 years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Nearest Major Market: Phoenix