Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.

• Competitive wages and excellent benefit program.

• Generous Paid Time Off.

• Flexible schedules for work/life balance

Position Profile

The Store Manager provides overall management of HOV’s Thrift Shoppe. Assures successful retail management through effective leadership, decision-making and promoting/maintaining positive relationships with internal and external customers.

Responsibilities

• Leads and supports quality Thrift Shoppe operations.

• Directs efficient management of the shop on a day-to-day basis.

• Resolves issues/problems involving the shop in consultation with Shoppe Manager.

• Directs sorting and pricing procedures for all merchandise.

• Coordinates displays and general shop appearance.

• Performs daily cash reconciliations. Provides deposit/sales reconciliation to Finance Department.

• Assures staffing coverage at store to promote quality service delivery.

• Recruits/solicits appropriate donations for the shop.

• Ensures a safe, high-quality environment.

• Promotes and maintains excellent relationships with all internal and external customers.

• Builds effective relationships with diverse volunteer base.

• Ensures all visitors and telephone calls are handled in a courteous and professional manner.

• Promotes business growth and facilitates continuous improvements.

• Encourages innovation; looks for and seizes opportunities to expand business operations and improve service, efficiency and effectiveness.

• Monitors and evaluates relevant data and store performance. Takes appropriate action to respond to trends.

• Provides inspiring leadership.

• Hires, supports and retains high performing staff.

• Empowers staff and delegates/shares responsibilities.

• Maximizes HOV resources.

• Maintains professional knowledge and enhances professional skills.

• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• Bachelor’s degree in business, sales, management or equivalent experience.

• Minimum of 2 years of recent retail business.

• Financial management and budgeting experience.

• Must have and maintain a valid Arizona driver’s license, maintain automobile insurance coverage and have access to an automobile.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V