At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company. Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence. If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you. About the Role: As a member of our Account Management & Customer Success team, you will thrive on your ability to embrace and drive change and your commitment to ensuring you and PitchBook are always growing and improving. While continually learning and exploring new ideas and concepts, you will be inspired to ask questions and challenge the status quo while remaining focused on our customers' success. We value teamwork and collaboration and encourage our people to build strong, trusting relationships with their teammates, customers, and partners. A contagious positivity, insatiable curiosity, and people-first attitude are the winning traits of our most successful Account Management & Customer Success team members. If this sounds like you, join us! The Administrative Assistant provides support to the Chief Customer Officer, in addition to key senior personnel across the Account Management & Customer Success department. You must be a determined, focused, and flexible person who takes initiative and possesses a high level of attention to detail. Clear communication will be critical, as you'll be responsible for multiple tasks running concurrently. You should have a demonstrated track record of organizational excellence and adapting to urgent and unforeseen priorities as need be. Primary Job Responsibilities: Effectively partner with department head to help maximize their daily effectiveness Demonstrate effective, dynamic, and mindful calendar management. This requires interaction with both internal and external stakeholders to coordinate a variety of meetings across various time zones Learn and manage the executive's preferred system for prioritizing, organizing, and replying to emails and other communications Prioritize and decide what meetings need to take place, when, for how long, with which attendees, and with what prep materials Complete thorough note-taking in team meetings, including a summary of follow-up action items, and distribute notes to appropriate stakeholders in a timely manner Maintain the strictest confidence with sensitive matters, including preparing and reviewing documentation when dealing with confidential information Oversee frequent travel arrangements for department head by completing itineraries, expense reports, and coordinating transportation and lodging as needed Collaborate with team managers to better understand and relieve bottlenecks across department Support and collaborate on planning of all-up events including All Hands, offsite strategic planning meetings, company events, and other activities as needed Support department projects of all sizes in coordination with our Customer Success Administration team and ensure deadlines are being met Gather and prepare presentations for company-wide meetings as needed Work collaboratively with other administrative assistants within the organization to provide comprehensive executive support Support the vision and values of the company through role modeling and encouraging desired behaviors Participate in various company initiatives and projects as requeste