Description

The Amazon Stores Learning & Development (ASLD) team mission is to develop Business and Product Leaders for Amazon’s Global Consumer Organizations. Our team goal is to challenge and empower Worldwide Amazon Stores senior leaders to invent new ways of leading, equipping them to adapt and respond to the changing world. We provide functional training and leadership development through a combination of eLearning, in-person experiences, virtual instructor-led training (vILT), and functional cohorts/networks. We are looking for a Senior Program Manager with expertise in facilitation, instructional design, and project management.

The Senior Program Manager will be responsible for the design and deployment of core leadership training for business and product leaders across Amazon's Global Stores organization. We are looking for a highly motivated candidate who has a strong instructional design, facilitation, and negotiations training background. The ideal candidate will be someone who has built training & development programs from the ground-up and is open to trying new, innovative approaches to learning. They must excel at earning trust when working cross-functionally, possess great communication skills, demonstrate high standards, and design with the customer in mind. Successful candidates will have relevant experience in managing multiple projects and enjoy the challenge of working in a fast-paced environment to help build a great organization of talented leaders.

Key job responsibilities

• Designing and delivering leadership training for our mid-level through senior manager-level global Stores organization

• Continually striving to raise the bar on our training experiences by measuring the impact and seeking customer feedback to determine areas for improvement

• Working with and coaching senior leaders on innovation and various business leadership topics and skills

• Confidence to speak publicly and influence senior leaders as an expert in learning design

• Facilitating training experiences throughout the year with credibility

• Developing and executing evaluation strategies for programs

• Working with program and product managers across the Amazon Stores Learning & Development team to create seamless training experiences for participants

• Partnering with internal and external teams to build out development experiences with a global mindset

• Influencing key stakeholders to continually invest in training

Basic Qualifications

• 5+ years of program or project management experience

• Experience using data and metrics to determine and drive improvements

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.