Job Information
Northwest Center Supervisor, Signage Installer - Amazon in Seattle, Washington
The Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. The signage installer team works in partnership with JLL to support the installation of workplace postings throughout Amazon corporate spaces in the Puget Sound region. The Signage Installer team manages requests to install signage submitted electronically via tickets by Amazon employees and vendor partners of Amazon working on the Amazon campus. The team ensures a high quality of service and customer satisfaction.
The Lead Signage Installer will provide operational oversight, project coordination, performance insight, and installation execution. This position assigns and oversees installation projects, ensuring effective customer communication and that installations occur on time and to quality standards. The Lead monitors installer workload, completion of tasks, inventory, and metrics trackers.
The Lead Signage Installer needs to coordinate closely with stakeholders, other vendors, requestors, and installation staff to resolve roadblocks for successful project completion. The Lead will need to be comfortable with providing feedback to Installers in the moment for operational efficiency and provide input to the Assistant Program Manager regarding performance of Signage Installer team. The Lead will be responsible for installing and maintaining signage in various locations within the Amazon corporate building. Projects will include high visibility, larger scale project, and highly technical installs.
The ideal candidate is an effective communicator, values accuracy and efficiency, embraces the challenge of a fast-paced environment with changing priorities, possesses strong attention to detail, and can proactively identify challenges posed to the team, and operates both autonomously and as part of a team.
Location: Seattle, Bellevue & Redmond
*Schedule: *730am - 6pm Mon - Fri (may require some night & weekend shifts)
Wage: Starting Wage: *$29.19 per hour | *Full Wage Range: $29.19 - $35.36 per hour
*What we can offer: *
- Competitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life Insurance
- 17 Accrued Paid Time Off Days Annually
- Additional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave
- Retirement 401(K) with a company match
- Company-Provided Orca Pass -- Unlimited use
- Employment Assistance Program (EAP) via Spring Health
- Mental Wellness Program including six free therapy sessions per year
- Opportunity for career development with our NWC Mentorship Match program
- Physical Wellness Reimbursement Program - $25/month
- Student Loan Contribution Program - $50/month
- Pet Insurance Discount Program
Check out the entire list of benefits Northwest Center has to offer here:?http://www.nwcbenefits.com/{rel="nofollow"}
Key Responsibilities
Project Coordination
Coordinate administrative personnel responsibilities for the team including but not limited to coordination of installation, ticket management, signage orders, and inventory management.
Review installation schedule, evaluate and prioritize requests and assign to appropriate personnel.
Communicates with stakeholders, vendors, and customers re