Job Title: Systems Analyst 1 Location: Seattle, WA (Hybrid Preferred / Remote OK) Work Schedule: Monday - Friday, PST Time zone (Flexible, Preferred 8 AM - 5 PM PST) Contract Duration: 6 months (March 31, 2025 - October 3, 2025) Job Summary: Client seeking a Systems Analyst 1 to support its Workforce Management operations. This role will be responsible for software configuration, testing, and deployment in an agile environment, supporting scheduling for all stores, and ensuring seamless workforce management. The ideal candidate will have strong problem-solving skills, experience with workforce management systems, and the ability to work collaboratively with multiple teams. Role & Responsibilities: Lead software configuration, testing, and deployment within an agile project cycle. Coordinate software changes across internal and external teams, ensuring software quality and acting as a gatekeeper for change control. Perform root cause analysis to resolve application and business process issues permanently. Support scheduling functions across Nordstrom stores, including new store openings. Manage small to medium sustainment projects. Participate in an on-call rotation for weekends as needed. Communicate effectively with diverse stakeholders, tailoring messages appropriately. Required Skills & Experience: 2+ years of professional experience in software delivery, configuration, and testing. Strong knowledge of workforce management applications such as JDA/Blue Yonder, Kronos, Dayforce, Workday (preferred). Experience with labor scheduling in a retail environment (preferred). Ability to construct and use SQL queries for data-driven decision-making and troubleshooting. Proficiency in Microsoft Excel and Office Suite. Education: BA/BS degree preferred or equivalent work experience as an Analyst. Work Arrangement: Hybrid preferred (Seattle, WA); remote option available. On-call rotation for weekends. About our Company: - 22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies' delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients. Recognized among "Best Company to Work For" by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients' expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. "22nd Century Technologies is an Equal Opportunity Employer" and "US Citizens & all other parties authorized to work in the US are encouraged to apply." All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.