Description

About You:

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your

role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

You will also have a passion for technology along with a desire to be the best at your job every day!

About The Role:

As a Data Center Operations Cluster Manager in Amazon, you will get to support rapid data center expansion in Korea as one of the business leaders. This leadership role is one of the highly-visible role with critical business responsibilities. You encounter interesting, challenging & complex problems every day, being a technical leader in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

Key job responsibilities

Your day job will include (but not limited to):

· Create vision, goals and high-level direction to the entire Data Center Operations team for Korea region.

· Hiring, engaging, managing and developing teams of high quality Data Center Managers, providing both technical and leadership expertise and ensuring highest levels of performance.

· Maintaining existing co-located and in-house Data Centers

· Helping build and bring online new Data Centers

· Track and improve performance by setting clear expectations, measurable goals and track progress.

· Constantly improving all our processes and procedures. We believe there is nothing we cannot improve

· Assisting & managing relationships with external vendors & contractors

· Liaising with internal teams & management groups

· Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers

· Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes

· Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Basic Qualifications

• 5+ years of relevant engineering experience managing large scale services, and at least 3 years of managing a team.

• Excellent written and verbal communications skills

• Proven track record of success in delivering complex projects

• Ability to consistently deliver results despite competing priorities and distractions

• Ability to work on shift and to respond to urgent request if needed

Preferred Qualifications

• Network scaling knowledge

• Deep understanding on hardware (server, switches, etc)

• Experience in operating data centers

• MBA or advanced degree

• English (reading, writing and speaking)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.