Service Delivery Zone Leader, S&SD

Your role:

• Comply with service team goal, mission and vision

• optimize the service team management process and complete the transformation of service business model

• Lead zone delivery teams to achieve related delivery KPI

• Well cooperate and internal support to commercial team, for zone level business AOP achievement

• Manage and control the zone level expenses, COO & material cost, etc responsible for IGM AOP achievement

• Be responsible for customer satisfaction and relevant quality, legal, and compliance requirements.

• Leverage with internal and external resources to lead team to handle tough customer or business issues for customer satisfaction and retention

• Be responsible for team people management, Identify / develop talent and lead by example to promote a performance culture.

You're the right fit if:

• Bachelor’s degree or equivalent years of work experience

• At least 5 years of team management experience

• Solidly proficient in Project Management or a related discipline

• Must understand effects of process on Revenue and IFO

• PMI certification preferred

• Performance history in meeting objectives

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.