Job Family: Customer Services

Req ID: 430789

Service Specialist

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

You’ll make a difference in:

• Master Maintenance Magic: Perform operation and maintenance tasks like a pro, following standard procedures to keep everything running smoothly. Tackle and resolve hardware and software faults with ease, minimizing downtime and maximizing performance.

• Partner with Pros: Team up with seasoned engineers and dive into exciting projects, learning the ropes and gaining invaluable hands-on experience.

• Commissioning Conqueror: Take charge of commissioning and acceptance testing, ensuring our systems are up to snuff and ready to roll.

• • Service Superstar: Spot opportunities for new or additional services, parts, and products, and champion them to our customers for enhanced satisfaction and growth.

• Collaborate with Cross-Functional Teams : Work closely with cross-functional teams, including project managers, engineers, and clients, to ensure successful project execution and delivery.

• Hardware Hero : Manage hardware inventory and perform hardware integration tasks, ensuring everything is in its right place. Lead system start-up and installation tests, making sure our equipment is operating flawlessly from the get-go.

• Customer Connection: Build and nurture strong relationships with our customers, driving continuous and sustainable growth of our maintenance base.

You’re excited to build on your existing expertise, including:

• Educational Background : Diploma or Degree in Electrical Engineering or a related field, providing a solid technical foundation.

• Engineering Expertise : Strong engineering and technical knowledge, particularly in the operation and maintenance of products, with a focus on Siemens Automation PLC and DCS product. Additional knowledge of other S iemens automation portfolio is a plus

• Experience Matters: Ideally, 1 to 5 years of relevant experience, bringing practical knowledge and skills to the table.

• Global Perspective: Experience operating effectively in international, multicultural environments.

• Problem Solving: Adept at managing complex technical challenges and making necessary project adjustments to ensure successful outcomes

• Customer-Centric Approach: A mindset that prioritizes customer satisfaction, ensuring that all interactions and solutions are tailored to meet customer needs.

• Communication Excellence : Excellent communication skills with the ability to engage with people at all levels.

In return, we offer you

• Flexible mobile working policy that allows for time off for you to recharge and spend more time with your loved ones

• Attractive compensation and benefits

• Values-driven work culture with inclusive workplace policies and practices that prioritize diversity and inclusion

• Endless p ossibilities and opportunities for progression and learning

Recruitment Process:

• CV Screening

• A session with our recruiter to understand your motivation & your past experiences

• 1-3 Business Interviews

• Offer Stage

Create a better #TomorrowWithUs!

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.