Description

Responsibilities

• Design, maintain, and troubleshoot core network voice and data services, including but not limited to Class 4/5 telephony switches, Session Border Controllers, and VoIP/IP telephony systems.

• Translate complex business requirements and align the appropriate solution to support business needs.

• Research, design, and implement cloud-ready products for an international customer base.

• Maintain and support the voice network to ensure reliable call routing for all platforms.

• Coordinate with staff outside of the technology group and act as the highest level of escalation for support and solution architects.

• Support a highly available, geographically diverse environment, including maintaining necessary processes and communications.

• Maintain quality and throughput metrics for data and voice delivery to their ultimate destinations.

• Stay updated with industry knowledge relative to network and IP telephony technologies, products, and vendors.

• Communicate professionally with both internal teams and customers.

• Perform other duties as assigned by management

Requirements • Minimum of 3 years' experience in the telecom services industry, specifically in a Voice Network Engineer role or similar.

• Proficient in Voice over Internet Protocol (VoIP) technology.

• Demonstrated knowledge and understanding of SIP (Session Initiation Protocol).

• Familiarity with network switches, with the ability to install, maintain, and troubleshoot as required.

• Experience working with Session Border Controllers (SBCs) in a detail oriented setting.

• Strong skills and background in voice network design, implementation, and maintenance. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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