Description We are offering a contract for a permanent employment opportunity for an Administrative Assistant in Southfield, Michigan. The role is primarily within the insurance industry, requiring you to undertake various administrative tasks, liaise with clients and stakeholders, and maintain data integrity.

Responsibilities:

• Manage administrative tasks efficiently and effectively.

• Handle inquiries from clients and stakeholders via email and phone in a prompt and detail oriented manner.

• Ensure accurate input and updates of claims information in our internal systems, while maintaining the integrity of the data.

• Coordinate closely with the claims team to support daily operations and meet set deadlines.

• Oversee the organization and management of claim-related documentation, ensuring timely follow-ups.

• Carry out additional administrative duties as necessary to assist the team.

• Utilize Microsoft Outlook for email communication, scheduling, and task management.

• Utilize Microsoft Excel and Word for data entry and email correspondence.

• Handle inbound and outbound calls providing excellent customer service. Requirements • Proven experience in Customer Service, with the ability to handle both inquiries and complaints in a detail oriented manner

• Proficiency in Data Entry, ensuring accuracy and attention to detail

• Excellent Email Correspondence skills, capable of drafting and responding to emails in a timely and detail oriented manner

• Experience in handling Inbound and Outbound Calls, demonstrating excellent communication and multitasking skills

• Advanced knowledge of Microsoft Excel, including the ability to create and manage spreadsheets

• Familiarity with Microsoft Outlook, with the ability to manage emails, schedules, and tasks efficiently

• Proficiency in Microsoft Word, capable of creating, editing, and formatting documents effectively TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .