Description

This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 2-3 per week averaging 10-12 days per month in one of the following locations: Southfield, MI or Memphis, TN.

This position requires full-time onsite work for the first 90 days. Must live within commutable distance from our home office.

Job Summary:

Under general supervision, uses specialized skills gained through training and experience in the securities industry to assist in the utilization of a Cost Basis Reporting System and other Raymond James approved systems to provide clients and internal departments with cost basis, gain/loss and corporate action information. Delivers superior client service through accuracy, timeliness and consistency. Enters data, reviews daily reports and researches any discrepancies. Position involves extensive interaction with fellow workers, other departments and branch associates.

Essential Duties and Responsibilities:

• Inputs and maintains data on a Cost Basis Reporting system.

• Acts as a team member for issues and projects requiring moderate research and analysis.

• Contributes feedback to overall improvement of Cost Basis Reporting’s processes and internal systems, and assists in implementing corrective actions and solutions as necessary.

• Promotes effective coordination between multiple workgroups in functional areas.

• Performs other duties and responsibilities as assigned.

Qualifications

Knowledge, Skills and Abilities:

Knowledge of:

• Financial markets and products.

• Fundamental concepts of calculating capital gains and losses

• Fundamental investment concepts, practices and procedures used in the securities industry.

Skill in:

• Learning and applying new information, skills and processes quickly.

• Balancing spreadsheets and reviewing data from multiple sources

• Problem solving complex issues

• Organization and attention to detail sufficient to prioritize multiple tasks while working in a fast-paced dynamically changing environment

• Microsoft Office applications sufficient to produce documents and email with an advanced skill level proficiency in Microsoft Excel.

Ability to:

• Interact effectively with external and internal clients through both written and verbal communication.

• Give customer satisfaction high priority and proactively address customer needs.

• Identify relationships, draw logical conclusions and interpret results for use in decision-making.

• Manage multiple activities simultaneously to ensure timely and satisfactory completion of responsibilities.

• Exhibit initiative, independence and self-direction when performing tasks.

• Perform assignments that are broad in nature.

Educational/Previous Experience Requirements:

• High school diploma or equivalent. Bachelor’s Degree preferred. A minimum of one to two (1-2) years of general business experience in a professional setting preferred.

or

• An equivalent combination of education, experience and/or training.

Licenses/Certifications:

• None Required.

Job: Operations

Primary Location: US-MI-Southfield-Southfield

Other Locations: US-TN-Memphis-Memphis

Organization Operations & Administration

Schedule Full-time

Job Shift Day Job

Travel No

Req ID: 2402074