Date Posted: 10/25/2023

Hiring Organization: Rose International

Position Number: 452864

Job Title: On-Site Service Specialist

Job Location: Southfield, MI, USA, 48034

Employment Type: Temp to Hire

Min Hourly Rate($): 17.00

Max Hourly Rate($): 17.00

Must Have Skills/Attributes: Copying, Printing Machine, Scanning

Job Description

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

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``` - Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Hours: Monday-Friday 8:00am-5:00pm Work Model: Onsite

On-Site Service Specialist Job Description: • Manager is seeking candidates who would be responsible for working in a team environment handling the copy/scan/print requests that we receive in the center. • They will speak with customers on their requirements for the request and ask clarifying questions if needed. • Take stock of supplies necessary to fulfill orders and replenish. • Quality check other people's work, as well as have their work quality checked before delivering to customer as complete. • Light office assistance such as answering phone, replying to emails, sorting mail (this is only if we are short staffed for the day and need everyone to pitch in). • Standing at copier for extended periods if it is a large copy job. No heavy lifting or extensive walking. No more than 30lbs, and assistance is available. • Experience and resume reflection of Someone comfortable working with a multi-function copier/scanner, familiar with programs such as Kofax, Adobe, Microsoft office, strong customer service skills. • Someone with good time management skills is also a plus due to occasional demanding deadlines

Dress Code: • Business Casual

Responsibilities: • Provides operations functions in one or all of the following areas within a Legal office /environment: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. • Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. • May performs various building support functions related to meeting set ups and light maintenance. • Note: Due to the higher level of presentation, telephone skills needed to perform receptionist duties and high interaction with Executive level customers, employees performing this function are considered to be Senior On-Site Services Specialist. • This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

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