Office Assistant 3

Community Colleges of Spokane

Location: Spokane CC Main Campus Spokane

Department: SCC Admissions/Registration

Salary Range: $3,167 - $3,999

Starting salary for this position is: $3,167 (Monthly)

Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.

About Us

Spokane Community College (SCC) is a beautiful campus located in the inland Pacific Northwest, on the ancestral home of the Spokane Tribe, near the Spokane River. Our campus is not far from the urban center of Spokane, a mid-sized city with a high quality of life and quick access to the outdoors.

SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane (CCS). Serving about 15,000 students, SCC endeavors to be an educational leader and a responsive partner with the community and region, offering access to relevant programs of the highest quality. We offer state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), In addition to serving the urban and suburban population in greater Spokane, CCS provides educational services to rural communities throughout a 12,302 square mile region in Eastern Washington. This region includes all of Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties as well as portions of Lincoln County.

SCC's mission is to provide all students with an excellent education that transforms lives and expands their opportunities.

Applications will be accepted until 4:00 p.m. PST on 12/02/2024. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

About the Office Assistant 3

JOB SUMMARY

Under general supervision of the Associate Registrar in Admissions and Registration, this position will serve as an initial in-person point of contact for the Spokane Community College (SCC) Admissions and Registration offices by greeting students and members of the public in-person, by mail, virtually, and via phone. This position provides information to students, staff and the public and responds to frequently asked questions regarding registration, admissions, financial aid, disability access services, testing, transcripts, and counseling. This position also processes credit and non-credit registration transactions.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Serve as initial point of contact to the SCC Admissions and Registration offices. Provide answers to a list of established frequently asked questions for credit and non-credit registration, admissions, financial aid, disability access services, testing, transcripts, and counseling. *

• Answer phones, greet and direct students and the public and enter student information into the Customer Relationship Management (CRM) system, TargetX. Respond to inquiries regarding programs and procedures in-person, verbally, by mail, or electronically. *

• Process Family Educational Rights and Privacy Act (FERPA) authorizations, enrollment verifications,