Job Summary

The Principal E-Commerce Program Manager supports the development and delivery of online shopping experiences on hp.com. The senior individual contributor in this role drives transformation to a modern product operation model, including workflow and architecture of processes and tools for the Agile product teams. The Principal E-Commerce Program Manager should have strong business operations, leadership, and communication skills; familiarity with Agile software product development; and a background in ecommerce product or platform management.

Responsibilities

• Leading process governance and workflow transformation for the product teams for product selection and purchase experience in HP.com Store

• Enabling product teams to develop and drive web experiences that result in significant and measurable improvements in shopper experience, purchase conversions, and revenue

• Providing product teams and leaders with dashboards and notifications critical to tactical progress and strategic prioritization

• Leading project planning compliance with new web standards, processes and tools, and regulatory laws

• Developing productive internal/external working relationships and providing guidance to ecommerce designers, product managers, developers, and other team members

Education & Experience

• Four-year or Graduate Degree in Marketing, Information Technology, Business Administration, Computer Science, or related discipline or commensurate work experience.

• Typically has 10+ years of work experience, preferably in software product management, ecommerce web design, business process transformation, or a related field.

Knowledge & Skills

• Expert in architecture administration of Jira workflows, dashboards and process management

• Experience working in Agile software development product model methodology

• Comprehensive understanding of eCommerce analytics and business strategies

• Experience managing and deploying customer-facing web applications

• Skilled in eCommerce User Experience (UX)

• Proficient to advanced skills in at least three of Microsoft Teams, Adobe Analytics, Figma, React Development, Miro, OKR planning, Design Thinking

Cross-Org Skills

• Excellent English verbal and written communication skills is required, with the ability to present complex information clearly and persuasively

• Spanish or additional languages a plus

• Proficiency working in cross-functional and multinational teams

• Strong leadership, teamwork, and problem-solving skills, with the ability to motivate and inspire others

• Detail-oriented, organized, and adaptable, with the ability to handle multiple tasks and deadlines

• Passionate about ecommerce innovation and customer experience

The base pay range for this role is $110,000 to 159,000 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance

• Dental insurance

• Vision insurance

• Long term/short term disability insurance

• Employee assistance program

• Flexible spending account

• Life insurance

• Generous time off policies, including;

• 4-12 weeks fully paid parental leave based on tenure

• 11 paid holidays

• Additional flexible paid vacation and sick leave (US benefits overview (https://www8.hp.com/h20195/v2/getdocument.aspx?docname=c07065756) )

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.