Employment Type:

Full time

Shift:

Day Shift

Description:

Mercy Medical Center Lab Springfield, MA

You would greet patients and process laboratory test requisitions. Review requisitions for completeness, enters data into computer system, answer telephones, taking and relaying messages; and perform a variety of miscellaneous clerical duties.

What will you do:

• Processes laboratory requisitions by reviewing them for completeness, ensuring appropriate signatures have been obtained, and entering patient data, test requested, requesting physician information, and billing information into the computer.

• Verifies billing and insurance information at the time of data entry to ensure proper reimbursement for services.

• Proofs entered information against laboratory requisition to ensure data is accurate.

• Ensures delivery of Laboratory reports to the appropriate facility by established methods.

• Provides customer service in a friendly and helpful manner. Promptly and accurately responds to inquiries for routine approved information from patients, physicians, nursing personnel and other staff.

Position Hours:

40 hours, Day Shift

Minimum Qualifications:

• High school diploma or GED.

• general knowledge simple medical procedures or terminology and / or experience with office equipment.

• Schedule appointments, greet visitors, explain Hospital policies, and / or relay messages to appropriate personnel.

• Excellent interpersonal, communication, and organizational skills required. Ability to identify and assess problems and develop and implement solutions in a non-confrontational manner is essential.

• Basic computer skills; ability to operate a multi-line telephone system.

Position Highlights and Benefits:

• Our Mission and Core Values

• Great benefits and Health Insurance Coverage—starting Day One!

• Generous Shift Diffs

• Award-winning Hospitals and Departments

Ministry/Facility Information:

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran