We’re a leader in the pet care industry, which means we’re not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our communities and families. Are you up for the dare?

This position is not eligible for Visa Sponsorship.

Position Summary

The target start date for this position is February 2025

As an Order & Revenue Management Associate, you’ll execute Order Life Cycle functional activities in the areas of Customer Service, Dispute Resolution, Accounts Receivable and Vendor Managed Inventory. Associates directly drive Nestle Purina’s sales performance and results by monitoring and influencing customer ordering trends, optimizing customer inventory positions, eliminating, resolving, and reducing customer disputes and invoice payment issues.

You will identify business concerns and proactively collaborate with the Customer, Sales, Finance and Customer Facing Supply Chain Teams providing root-cause analysis to resolve issues and drive efficiencies that support the organizational objectives. You’ll also participate in the Department’s progressive training program that develops relevant business expertise needed to advance to an Order & Revenue Management Analyst.

• Process new customer sales orders timely and accurately

• Actively monitor sales order progression and proactively escalate opportunities to the Customer, Sales and Customer Facing Supply Chain Teams with solutions to achieve on time delivery and mitigate potential risks to Purina sales and revenues

• Resolve and eliminate customer disputes by providing analysis to Sales, Finance and Customer Facing Supply Chain Teams with recommendations to address and correct root causes that negatively impact the effectiveness of Purina's trade development investments

• Associates are responsible for closing disputes timely and accurately to appropriate trade accounts to ensure accurate and complete financial reporting

• Pursue the collection of overdue invoices through collaborative relationships with customers' accounts payables department.

• Monitor and investigate payment trends and provide early escalation of payment timeliness issues to Leadership

• Develop efficient reporting skills utilizing the Power BI Dashboards to perform the analysis needed to identify and improve customer performance results

• Associates will undergo a progressive training program, mastering key business areas like Customer Service, Dispute Resolution, Accounts Receivable, and potentially Vendor Managed Inventory. Demonstrating proficiency in these functions will equip you in your career journey as a specialist on the team

• Perform all other job duties as assigned

Requirements

• Bachelor’s Degree

OR

• 2 or more years’ experience in any of the following areas along with a Business-related Associates Degree: Logistics, Transportation, Customer Service, Inventory Management, Accounts Receivable, Dispute Resolution

OR

• 4 or more years’ experience in any of the following areas along with a High School Diploma/GED equivalent: Logistics, Transportation, Customer Service, Inventory Management, Accounts Receivable, Dispute Resolution

Other

• Bachelor’s Degree is preferred

• 1 or more years’ experience with Excel (to include VLOOKUP and Pivot Tables), Office 365, Business Object or Power BI is preferred

Position Starting Salary of $52,000

REQUISITION ID:

320101

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

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