Job Information
The Cigna Group PIC Staff Pharmacist Senior Manager - Express Scripts - St. Louis, MO in St. Louis, Missouri
The Pharmacist-In-Charge will support and play a leadership role in the quality, compliance, and operational initiatives and results within the St Louis CHD operations. A focus of this role will include maintaining appropriate licensure, ensuring compliance with state/federal laws as well as company policy, evaluating of quality trends with intervention when needed, and collaboration with internal business partners to achieve industry-leading levels of care and service.
This role is Worksite dependent and can only be performed onsite.
ESSENTIAL FUNCTIONS
Shared responsibility for the management and direction of pharmacy operations. Oversee recruitment, performance reviews, and development of pharmacy staff.
Shared responsibility for escalated employee and/or patient issues.
Assists with setting and managing budget to meet corporate and pharmacy quality and service goals.
Shared planning, coordination and direction of front-end order processing of prescriptions within corporate and regulatory guidelines. Jointly responsible for any and all procedures within the pharmacy.
Ensure quality and service standards are maintained along with client-specific contractual requirements. Foster ongoing client relationships by troubleshooting escalated issues.
Keep updated on industry trends and regulations and ensure compliance. Shall hold license for the pharmacy. May represent the pharmacy to the regulatory agencies such as State Board of Pharmacy for procedural, regulatory changes or disciplinary actions as needed. Maintain pharmacy security.
Display strategic thinking and enterprise when representing pharmacy practice in cross-functional meetings and projects. Prepare to implement and communicate new corporate initiatives and processes within the pharmacy.
Conduct regular pharmacy self-audits to ensure the pharmacy is meeting compliance standards. Create action plans when needed.
Other duties as needed.
QUALIFICATIONS
Bachelor of Science in Pharmacy, RPh, or PharmD, Current pharmacy licensure in good standing and ability to obtain additional state licensure as needed.
Years of Experience: 7-10 years of experience in pharmacy setting (front end pharmacy experience preferred), 2-3 years in health care or PBM industry preferred; Previous supervisory experience, preferably in pharmacy operations setting.
Licensures/Certifications: Cross-licensed per state regulations
Computer or Other Skills: PC skills including Microsoft office, email and internet
Extensive knowledge of current pharmacy regulation preferred. Experience in representing or interacting with State Board or regulatory agencies very helpful.
Demonstrated ability to manage toward budget and work plan goals. Experience with strategic work planning and budgeting very helpful. Must have proven leadership skills, team orientation, and a proactive and optimistic management style.
Excellent communication skills, including presentation skills and record of accomplishment of effectively leading and influencing others. Demonstrated ability to work cross-functionally to solve complex problems and improve quality and service.
Proven leadership skills, team-orientation, a proactive management style and strong commitment to patient service
Ability to work on multiple tasks, prioritize, resolve complex issues and display project management skills.
Ability to learn multiple internal reporting and analytic tools and use advanced problem-solving skills.
Ability to work independently, as well as collaboratively.
Willingness to travel up to 10%
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.