Working Title: IT Advanced Business Analyst

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID : 81486

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 11/02/2024

• Closing Date : 11/15/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Department of Human Services / Systems & Business Analysis

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually

• Job Class Option : Business Analyst

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.

If you're excited about utilizing your expertise to support the state's mission of delivering exceptional service, apply now to be part of a dedicated team driving innovation and efficiency in the State of Minnesota! Join us in our mission to create a more efficient, responsive, and impactful public service through technology.

We are seeking a highly skilled and experienced IT Business Analyst to join our dynamic team. As an IT Advanced Business Analyst, you will focus to substantially improve and integrate the information technology transformation for the many services that Department of Human Services provide by creating a seamless, tailored, and intuitive experience that inspires confidence and boosts satisfaction through enhanced transparency, efficiency, and consistency

The primary responsibility of this role is to perform comprehensive business and data analysis, serving as a vital link between business partners and the IT department for software development as well as suffice the reporting requirements which the program area must adhere to. The successful candidate will play a key role in understanding organizational structures, policies, and operations to recommend effective solutions, ensuring the success of projects and the achievement of overarching goals.

Key Responsibilities:

• Collaborate and coordinate with team members throughout the project, product, or operations lifecycle, providing guidance, consultation, and fostering effective communication.

• Strong analytical skills to interpret complex data, identify trends and create reports including data visualization ensuring high attention to detail for ensuring data accuracy and quality.

• Strong coordination skills, including ability to troubleshoot issues related to data reporting and data warehousing.

• Work closely with business partners to ensure a deep understanding of their needs and coordinate implementation planning for system changes and releases.

• Work as a liaison between IT and business representatives, analyzing business activities and translating them into solutions to purchase, implement, or develop.

• Work with development team members by guiding, consulting, and collaborating on the development, testing, deployment, and adoption of solutions.

• Practice Business Analysis Planning and Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirements Analysis, and Solution Assessment and Validation.

This position is currently eligible for full-time telework:

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in Saint Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume. Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) :

This position requires a minimum of four (4) years of experience in performing IT business analysis functions.

Experience must also include:

• Eliciting and communicating business needs and functional requirements via one or more of the following: Business, Partner (formally Stakeholder), Functional Solution, Non-Functional Solution and Transition Requirements, Use Cases, Test Cases, Specifications, User Stories, Business Process Models and Wireframes/Prototype to document requirements and the user experience.

• SQL skills for querying data, managing data transformations including familiarity with data warehouse technologies and architecture including proven experience with data visualization tools.

• Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical partners.

• Strong coordination skills and experience working with cross functional teams.

• Customer service skills that include active listening, empathy, and problem-solving.

• Thorough comprehension of industry-standard application development methodologies and a nuanced understanding of the principles governing the Software Development Lifecycle (SDLC).

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

• Familiarity with the Minnesota Adult Abuse Reporting (MAARC) program and DHS systems.

• Demonstrated experience with analyzing large datasets, developing, and maintaining reports including representation of the findings using visualization tools preferably Tableau, Power BI and Excel.

• Understanding and awareness of data integrity principles to generate views, performing regular data validation and quality checks including collaboration with database administrators and other teams to troubleshoot and resolve data issues including creation and/or updating process documentation using Visio or other similar tools.

• Certified Scrum Master with demonstrated experience of product management and agile development principles and practices.

• Working and communicating effectively with others from different backgrounds and cultures.

• Ability to organize and prioritize multiple deadlines and work independently, define problems as they arise, and recommend alternative solutions.

• Demonstrated problem-solving skills in problem definition, information gathering and research, root cause analysis, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)

• Criminal History Check

• Reference Check

• Social Security and Address Verification

• Education Verification

• Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.