ABOUT THE TEAM

 At our Shaner Corporate Office Building, located in beautiful State College, Pennsylvania, you will be part of a dynamic and engaging team focused on teamwork, innovation and growth.  We are located just miles away from Penn State University, nestled in the shadows of Mount Nittany.  Our Corporate Office fosters an environment in which each associate can achieve their full potential and build a successful career.  We work together in all aspects of making sure Shaner Hotels are running to their full potential by offering many services for our hotels and properties.  Ranging from Accounting to I.T. to Human Resources, Shaner Corporate Office is place to be if you wish to develop your skills in those fields.   

  Our company offers associates a competitive salary and an excellent benefits plan, which includes medical, dental and vision insurance, as well as voluntary benefits such as life insurance, short- and long-term disability and a 401(k) plan with a discretionary company match for all full-time associates. All full-time associates are eligible for the company's paid time off benefit as well.

ABOUT US

 Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!

JOB DESCRIPTION

 Job Overview:

As an IT Helpdesk Analyst, you will be the first line of support in a fast-paced, dynamic hospitality environment. We're looking for someone who thrives on solving complex technical challenges and helping users resolve issues efficiently. You will have the opportunity to enhance your IT skills while providing critical support across a range of systems, including Microsoft Active Directory and Microsoft 365 Cloud. This position involves participation in after-hours and weekend on-call support rotations.

What You'll Do:

   Act as the primary point of contact for IT-related support requests, promptly responding to issues entered into the case management system.   M

To view the full job description please use the link below.

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