Job Description

BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement officials, and troops deployed around the world.

At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

BAE Systems is seeking a dynamic and forward-thinking Field Services Technician (FST) to join our hardware and network team. In this role, you will deploy hardware and network gear to sites across Continental United States (CONUS). The hardware equipment includes thin clients, printers, and phones. The network gear includes racks and Cisco gear. Your expertise will be crucial in bringing sites online and connecting to our larger enterprise systems, serving customers around the US.

Responsibilities will include:

• Works with customer site representatives to gather site specific requirements, such as shipping procedures, network install procedures, and coordinate schedules.

• Travel to sites across CONUS to install and configure network and hardware gear.

• Provides Tier 2 and Tier 3 support to service requests and trouble tickets to include Move, Add, and change requests for the enterprise transport.

• Provides technical consulting on high level network designs, platform sizing, infrastructure system design and the application of new technologies.

• Provide network administration support for development, deployment, and problem identification and remediation of the enterprise network environment.

• Collaborate with the extended team to update network install plans and troubleshoot any issues, providing expert guidance and support.

• Ensure our practices align with industry standards and regulatory requirements.

• Maintain regular communication with organization stakeholders for collaboration, process optimization, tools tuning, and information sharing.

• Work directly with our incident response team on security issues and incidents.

Required Education, Experience, & Skills

• Bachelor's Degree in Computer Sciences, Information Security, Information Systems, Engineering, or related field or equivalent experience

• DoD 8570.01 IAT/IAM level 2 cert

• Certifications: Cisco Certified Network Administrator (CCNA)

• 6 years of relevant experience with a strong background in vulnerability management and security engineering

• Ability to travel to sites across CONUS.

• Able to work on-call nights and weekends if needed to ensure transport availability or to meet service level agreements (SLAs)

• Must be able to write and execute detailed network implementations such as topology and rack elevation diagrams.

• Provide written and in-person status to leadership.

• Respond to system network, operations, and maintenance problems while off duty, on an on-call basis.

• Demonstrated experience designing, implementing, and maintaining Networking (Cisco technologies preferred), and HP thin clients

• Ability to work independently and as part of a team.

• Strong communication and documentation skills

• Understanding of the complexity of technical or procedural challenges and the potential outcomes, ensuring management is appropriately informed.

• Self-motivated with strong interpersonal, influencing, and problem-solving skills

Preferred Education, Experience, & Skills

• Active participation in information security industry forums or other info security leadership organizations.

• Certifications: CCIE and/or CISSP highly valued; passed Implementing Cisco SD-WAN Solutions (300-415 ENSDWI) Exam.

Pay Information

Full-Time Salary Range: $95106 - $161680

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Field Service Technician

109491BR

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